Technical Support Specialist

Our client is a leading manufacturer specializing in high-quality matting solutions for commercial and industrial applications. Based in LaGrange Georgia, they are looking to hire a Technical Support Specialist II on a contract to hire basis.

Contract Duration: 6 Month Contract to hire (Potential for extension or conversion)

Required Skills & Experience

• Windows 7, 10, 11 set up and support
• Office 365 support
• Desktop and label printer support
• SMB network basic troubleshooting and support
• Requires an associate's degree or its equivalent. Works under moderate supervision. Requires 2-4 years of related experience.

Bonus skills:

• Windows server administration
• Office 365 administration
• Desktop set up scripting
• PowerShell scripting
• Mitel phone systems
• Microsoft Intune\ Windows Autopilot

Daily Responsibilities

• Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues
• Identifies, researches and resolves technical problems of moderate complexity.
• Responds to telephone, email and on line requests for technical support.
• Documents, tracks, and monitors the problem using applicable systems and tools.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k)
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.