Technical Support Specialist

Description

Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world's most essential and innovative brands. Whether it's autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don’t just meet standards—they redefine them.

What You'll Do

This is a fully onsite position located in Houston, Texas. The Technical Support Specialist provides day-to-day technical support to employees, laptop/desktop systems, software, phones, and network infrastructure.

• Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast-paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and nontechnical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti-virus/anti-spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.

What You'll Bring

• The ability to participate in a 24x7 on call rotation.
• G Suite/Gmail familiarity.
• 2+ years experience in a Windows/ChromeOS environment.
• Experience with
  • MS Office products
  • AD Users and Computers Account Administration
  • MS Security Administration
  • Basic knowledge of networking (Cabling, switches)
  • Microsoft Anti-Virus software.
  • Disk-imaging products.
• Certificate/diploma from college or technical school, or a minimum one year of related experience and/or training, or equivalent combination of education and experience.
• Ability to lift equipment weighing up to 50 lbs.

Why Join Us?

Sanmina employees also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, and for formal education related to advancing your career at Sanmina, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Sanmina is an Equal Opportunity Employer and prohibits discrimination and harassment. Sanmina provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or other characteristic protected by applicable federal, state, or local laws.

Please be aware that this position may require access to technology, software, or technical data that is subject to U.S. export control laws. All offers of employment are contingent on the applicant either 1) being a "U.S. Person," defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, or (iii) other protected individual, such as a refugee under 8 U.S.C. § 1157 or asylee under 8 U.S.C. § 1158; or 2) being eligible to obtain a timely export control license or license exception from the applicable U.S. federal agency.