HireTalent

🚀 **Technical Support Specialist – Developer Community**
Are you a technical problem-solver who enjoys helping developers troubleshoot issues? Client is looking for someone who can bridge **technical troubleshooting and community support**—with hands-on knowledge of web technologies.
**What you’ll do:**
<ul>
<li>Support developers and community members by troubleshooting technical issues and applications.
</li>
<li>Review applications and code changes involving **HTML, CSS, and JavaScript**.
</li>
<li>Investigate issues such as application errors, crashes, and functionality problems.
</li>
<li>Manage and resolve support requests through **Zendesk** while improving response times and workflows.
</li>
<li>Communicate technical solutions clearly through primarily written support channels.
</li>
</ul>
**What you bring:**
<ul>
<li>Experience in **technical support, developer support, application support, or community support**.
</li>
<li>Working knowledge of **HTML, CSS, and JavaScript**.
</li>
<li>Strong troubleshooting and analytical skills—you can understand code without needing to be a full-time developer.
</li>
<li>Excellent written communication and a customer/developer-focused mindset.
</li>
<li>**Zendesk experience** and exposure to developer communities are strong pluses.
</li>
</ul>

Technical Support Specialist – Developer Community

Technical Support Specialist – Developer Community

This job is no longer available

Talents

Recruiters

About