Technical Support Specialist II

Requistion ID : 83917

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

As a Field Service Engineer, Field support operations, equipment inspection, and repair support Explain to customers, provide quotations, and negotiate prices.

Products handled

Dental equipment (dental treatment tables, CAD/CAM/CT equipment, sterilizers, etc.)

Connection to other companies' products in the network of in-hospital LAN devices and systems other than the above products

Technical service including product installation and repair after installation at the customer's site

Periodic inspection visits of products

Main customers: Dentists and dental clinic staff

Requirements (Field Service Engineer) Willingness to learn

Able to analyze repairs of instruments and equipment and identify factors

Must be interested in machines.

Must have dexterity and attention to detail to be able to replace and adjust parts.

Ability to communicate appropriately both externally and internally (content, expression, and timing).

Good manners and attire

Ability to operate the company's internal system (Sales Force) without problems.

Driving license (not a paper driver)

Welcome requirements

Experience in IT equipment maintenance or knowledge of PC troubleshooting.

・Have tried assembling PCs on your own.

Have tried to create a website, distribute videos, edit videos, etc.

Technical experience in maintenance and service of dental imaging equipment, general medical imaging equipment, (hardware/software)

Qualifications as a medical equipment engineer (X-ray operator, responsible technician for repair of medical equipment, class 1, 3, 7 qualifications)

Qualifications in IT (IT Passport, Basic Information Processing Engineer, etc.)

・Able to read and write emails in English

・Experience working as a field engineer (regardless of industry)

・Knowledge of fluids such as air, water, etc., and work experience

Area: Kansai

Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

Eligibility: All successful applicants must be eligible to work in the country the position is based.

Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected].

Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.

Notice on Fraudulent Job Offers: Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information: careers.dentsplysirona.com.