Technical Support Technician – Busses

We are seeking a Technical Support Technician to provide technical assistance and troubleshooting support for bus operations, ensuring the proper diagnosis, maintenance, and resolution of technical issues related to vehicle systems.

IMPORTANT: This is a technician - support role. It´s not related with design, manufacture or sales

And has to be Able to work onsite, nearby Tultitlan region.

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Key Responsibilites:

• Provide technical support for bus maintenance, diagnostics, and repair activities.
• Assist service centers and field technicians in troubleshooting mechanical, electrical, electronic, and vehicle control system issues.
• Support root cause analysis and corrective action implementation for technical concerns.
• Conduct vehicle inspections and technical evaluations when required.
• Assist with warranty-related technical investigations and documentation.
• Collaborate with Aftersales, Quality, Engineering, Parts, and Training teams to resolve technical concerns.
• Participate in technical training sessions and support the development of technical documentation.

Qualifications:

• Associate’s Degree, Technical Diploma, or Bachelor’s Degree in: Automotive Engineering, Mechanical Engineering, Mechatronics Engineering or Related
• 2 to 4 years of exper ience in: Technical support in Busses is a must , bus maintenance in commercial vehicles, trucks, or public transportation fleets is a must. Other experience will be not considered.
• Basic - intermediate english profic iency

"At BYD Mexico, we promote equal employment opportunities and respect for diversity. All our job openings are available to talented individuals, regardless of gender, age, origin, sexual orientation, gender identity, or any other condition. Our hiring decisions are based on each person’s merits, competencies, and values, in strict compliance with Mexican legislation.

Furthermore, the organization does not request or require pregnancy tests or Human Immunodeficiency Virus (HIV) medical certificates as part of the hiring process, in accordance with applicable laws and non-discrimination principles.”