Technical Support Technician

Salary Package: Basic up to $3800 [Experience Based]

Working Day: 5.5 work week | 9am-6pm

Work Location: Woodlands

Attractive remuneration and incentives

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Responsibility:

• Provide onsite and remote technical support for CCTV and security surveillance systems.
• Install, configure, maintain and troubleshoot IP cameras, NVR/DVR and CCTV management software.
• Troubleshoot IP networking, LAN, PoE switches, routers and network connectivity issues.
• Diagnose CCTV issues including camera offline, video loss, recording and HDD/storage problems.
• Support installation and troubleshooting of Access Control Systems, card readers and door controllers.
• Perform system testing, preventive maintenance, firmware upgrades and system commissioning.
• Conduct onsite fault diagnosis, equipment replacement, recabling and system upgrades.
• Support servers, NAS, storage and backup systems.
• Prepare service reports and document technical findings and corrective actions.
• Liaise with customers, suppliers and internal teams to resolve technical issues.
• Attend planned maintenance and emergency service calls when required.

Requirement:

• Diploma/Degree in IT, Computer Science, Computer Engineering, Electronics, Electrical Engineering, Security Systems or related fields.
• 1–2 years of relevant experience in CCTV, security systems, IT support or networking preferred.
• Good knowledge of IP networking, TCP/IP, LAN, IP addressing and PoE.
• Familiar with IP cameras, NVR/DVR and CCTV/VMS systems.
• Comfortable travelling between sites: Class 3 is an advantage

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Seize This Opportunity !

Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!

Only shortlisted candidates will be contacted.

Ieran Bey

Registration No: R26159634

EA Licence no: 14C7121