Rikkeisoft
Technical Supporter (DevOps)
8 months ago
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Important information
Location:
Hanoi, Vietnam
Work mode:
Onsite
Published on:
26 August 2026
What they need
Provide technical solution for problems. - Participate in-deep training to have deeply understanding of products. - Conduct troubleshooting - Escalate difficult technical problem to next level supporter
Salary: At least 13 month/year, negotiable. - Bonus: Tết bonus, project bonus, holiday bonus, HR referral bonus… - Seniority allowance (working time from 2 years or more). - Have chance to go onsite and work directly with customers from Japan. - Have chance to work in proactive, creative, professional environment. - Receive proper allowances (annual vacation, team building…) according to Company’s policy. - Participate in internal and external training. Accumulate learning and G point in company management system. - Health Care: Periodic health examination, Rikkei Care Insurance - Club: Football, badminton, table tennis, English, game... - Opportunity to work abroad and travel around.
Bachelor's Degree - Preferred having development experience. - Experience in DevOps. - Have experience in technical support and IT infrastructure management. - Have experience of building and managing Linux and Windows systems - Have experience in installing and managing OSS (ELK, Kafka, Zookeeper, Spark, MongoDB, PostgreSQL, RabbitMQ and so on) - Experience of managing ALM, SCM, CICD, IDE and Inspection Tools. (JIRA, Confluence, Git, GitHub, Jenkins, SonarQube, Nexus, Kubernetes, Docker, Web IDE, Redis, K8s, Jenkins etc.) is plus point - Experienced using DevOps tools (JIRA, Confluence, etc.) - Familiar with one of Monitoring Tools: Kibana, Kafka, PinPoint and Logstash, Prometheus, Elastic Search. - Able to monitor system after working on the system. - Able to structure, analyze, and develop PostgreSQL, InfluxDB. - Able to develop Shell script. - Able to conduct research into system issues and applications as required. - Experience working in a team oriented, collaborative environment. - Able to analyze logs and handle errors - English communication skills.
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