Technical Trainer

Technical Trainer - DMA ( Document & Mail Automation)

Job Summary

OPEX Corporation is seeking a Technical Trainer to support Document & Mail Automation (DMA) products by developing and delivering training programs that enhance employee skills, product knowledge, and operational efficiency. This role will focus on translating technical information and equipment user interfaces into effective presentation and hands-on training for field service technicians, support and production teams. Including maintaining and managing content within the DMA Learning Management System (LMS). This position is based at our World Headquarters in Moorestown, NJ.

Key Responsibilities

• Design and delivery of training for field service technicians, support and production teams (in-person and virtual).
• Develop and maintain training materials including work instructions, student guides, and hands-on exercises.
• Partner with support teams, engineering, and production to identify skill gaps and training needs.
• Support onboarding and ongoing development of technicians and operators.
• Evaluate training effectiveness and update content based on process or product changes.
• Maintain and manage content within the DMA Learning Management System (LMS).

Qualifications

• Experience as a Technical Trainer or similar role in a manufacturing or industrial environment.
• Strong ability to explain technical concepts to varied audiences.
• Knowledge of manufacturing processes, equipment (voltmeter), or electromechanical systems.
• Experience with instructional design and adult learning principles.
• Experience with LMS platforms (Moodle Workplace preferred) and standard training tools.
• Strong communication, organization, and presentation skills.
• Proficiency in Microsoft Office and training/content development tools.

Education & Experience

• Bachelor’s degree in a technical or related field, or equivalent experience.
• Relevant technical certifications (e.g., A+, industrial, or equipment-specific) a plus.

Preferred

• Experience training field service technicians, support and production teams.
• Ability to incorporate real-world troubleshooting and use cases into training.

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.

With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.

We are a family-owned and operated business with more than 1500 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

At OPEX, we are Next Generation Automation.

Benefits:

Benefits include, but are not limited to:

• Full medical, dental and vision with low employee contribution rates
• Paid holidays and PTO allowance
• 401k with matching and profit sharing
• Basic life insurance, short term and long-term disability
• On-site fitness facility
• Tuition reimbursement available

OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

Salary is $64,000 - $76,000, based on experience.