Technical Trainer, Construction and Maintenance

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Perform enterprise-wide training activities related to classroom, hands on, simulation, performance evaluations, and on the job training events.

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Key Duties and Responsibilities

• Coordinate, deliver, and facilitate training programs in specified field operations disciplines.
• Provide training events that build student knowledge and skill with a primary focus on natural gas, operations, and maintenance activities to support the Operational Qualification (OQ) performance evaluation process.
• Independently observe and complete performance evaluations to accurately collect, analyze, and report metrics to enhance the student’s level of skill proficiency and success of training programs.
• Provide training events that build student knowledge and skill with a primary focus on natural gas, operations, and maintenance activities.
• Integrate classroom, hands on, simulation, and on the job training events that maximize student learning.
• Implement creative learning initiatives that provide practical field experience. Identify, evaluate, and react to learning opportunities while developing employees towards mastery level of their position. Recertify employees in plastic fusion, operations, and maintenance where needed.
• Provide mentorship and support services as requested to field operations.
• Collaborate with operations management to identify training needs and deliver training programs to ensure regulatory compliance and safety protocols.
• Collaborate with Instructional Designer on curriculum development and improvements to ensure compliance with Federal, State, and ONE Gas standards as needed.
• Participate with ONE Gas standard reviews and identify needs within organizational groups as needed.
• Promote a safe work environment by actively participating in all aspects of employee safety programs and support the interdependent safety culture by ensuring the safety of co-workers.
• Contribute and participate in governance meetings. Use information gathered from feedback sessions, online surveys, and previous training sessions to recommend updates to future training materials.
• Manage student’s engagement during training sessions along with communicating student’s engagement to leadership.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Education Requirements

Associate's Degree in Business or related field preferred; or an equivalent combination of education and additional work experience (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education). Previous field operations experience required with experience in technical training preferred.:

Experience

• In addition to education, this role typically calls for two to four years of relevant professional experience (Minimum of one-year relevant experience is required).
• Experience in Field Operations and preferred Technical Training experience.
• Knowledge of equipment, props, and simulations utilized to complete employee training and recertification.
• Working knowledge of pipeline/field and/or customer service/field activities.
• Knowledge related to company training programs and processes.
• Experience in use and function of equipment/tools used in construction, maintenance, and/or service of distribution and transmission pipelines.
• Experience with the application of basic mathematical formulas.
• Experience related to:
  • Computer applications including spreadsheet and word processing software
  • Company policies/procedures and governmental regulations pertaining to field activities
  • Field and fire safety training
  • Plastic fusion
  • Interpersonal/communication skills
  • Training methods
• Ability to read and interpret reports, governmental regulations, training materials, safety manuals, field procedural manuals, equipment specifications, policies, procedures, and correspondence.
• Ability to develop information and make presentations.
• Demonstrated ability to read and write fluently in English.

Licenses and Certifications

Applicable driver's license. Required to operate a company vehicle.

Preferred- Commercial Driver's License (CDL)

Preferred- The following certifications:

• T.D. Williamson (TDW) Line Master Certification
• Instructor Excellence Program
• Georg Fisher Plastic Fusion Certification
• McElroy Plastic Fusion Certification
• Operation Qualification (OQ) in respective training areas

Additional Requirements

• Requires travel to multiple work site locations.
• Mobility to travel in and around office surroundings and job and training sites out of doors.
• Able to operate tools and equipment required.
• Lift and move objects weighing 30 to 60 lbs. occasionally.
• Communicate and/or exchange information verbally and conduct oral presentations.
• Visual abilities sufficient to perform job duties.

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion.