Technical Trainer, EMEA

What to Expect

The Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Technical Trainer will take responsibility for ensuring their Service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on New Hire and Continuous technical training, mentoring and supporting a network of coaches, and partnering closely with local Service Managers to train for skill gaps and elevate the performance of their teams.

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.

What You'll Do

• Facilitate New Hire, Traineeship, Apprenticeship and Continuous instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
• Maintain expert knowledge of the most current product details, systems, methods, techniques, and best practices for Tesla electric vehicles
• Support the Content Development team with creating, revising, and reviewing training materials, and assist local apprentice programs by delivering training, mentoring, and material review as needed
• Partner with Managers and Coaches to identify and address skill gaps through targeted employee training
• Serve, coach, and mentor a network of Service Coaches to enhance capabilities and drive continuous process improvement
• Support and manage local projects with minimal guidance, while sharing best practices with Technical Training peers and supporting cross-training/upskilling of peer trainers
• Provide support and coaching to Technicians in their Service Center to foster skill development and performance

What You'll Bring

• Fluency in English and French is required. Dutch and German language skills would be an added advantage
• Strong automotive system diagnosis and repair knowledge, preferably including electric vehicles
• Strong facilitation, coaching, stakeholder management, and interpersonal communication skills required
• Proactive, flexible, confident, professional, and self-directed in a fast-paced environment
• Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport
• Tech savvy – able to expertly use a full suite of office and learning technologies; experience with environmental and safety requirements a plus
• Thrives working independently and as a member of a high-performing team, resilient under pressure with a positive attitude and strong commitment to the mission

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.