Technical Training Officer

HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

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Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing: Additional HMO (with dependent & pre-existing coverage), dental support, life insurance
• **Rewards & Recognition:**24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
• **Growth & Perks:**Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture
• **Vibrant City Location:**Work in BGC, Taguig (Day Shift!)

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Ideal Candidate Profile

What You'll Bring (Experience)

• At least 3 years of experience in corporate training and/or facilitation.
• Background in IT Service Delivery, Information Technology, or Customer Service is preferred.
• Strong ability to understand and explain technical concepts.
• Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.
• Excellent presentation, communication, interpersonal, and instructional design skills.
• Familiarity with tools such as Loom, iorad, or other content creation platforms is an advantage.
• Strong ability to build rapport and create a positive learning environment.
• Demonstrates ownership, accountability, flexibility, and strong work ethic.
• Good time management and organizational skills.
• Willing to work shifting schedules and across multiple company sites, when required.

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Your Impact Starts Here

Training

• Deliver engaging technical and professional skills training for offshore and onshore staff through live, virtual, workshop, and on-demand formats.
• Design and develop training materials, job aids, instructional guides, videos, and onboarding resources.
• Maintain accurate and up-to-date training materials with proper version control.
• Partner with Training, Operations, and Clients to identify skills gaps and evolving training needs.
• Conduct training needs assessments and develop tailored learning interventions.
• Facilitate learning assessments and gather feedback to measure training effectiveness.
• Monitor post-training performance and work with managers to identify areas for improvement.
• Continuously improve training programs based on assessment results, feedback, and operational needs.
• Support a positive workplace culture and contribute to other Training Team initiatives as required.

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ABOUT US @ TGT GLOBAL

As a Great Place to Work® certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.

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Make the most of our 100% virtual recruitment. Apply today!