TECHNICAL - Voice support

Key Responsibilities

• Handle inbound calls from international customers and provide technical support.
• Identify, troubleshoot, and resolve hardware, software, network, and application-related issues.
• Guide customers through step-by-step troubleshooting and resolution.
• Provide clear and accurate technical solutions while maintaining a high level of customer satisfaction.
• Document customer interactions, issues, and resolutions accurately.
• Escalate complex technical issues to the appropriate support team.
• Meet defined quality, productivity, and customer satisfaction targets.
• Follow company policies, security guidelines, and service-level agreements.

NOTE:

• • Only experienced candidates and immediate joiners are eligible for this role.
• • Only candidates located in Bangalore will be considered.

• If you are interested and actively looking for a job, please share your resume on WhatsApp at 9148447803.

Pay: ₹28,000.00 - ₹34,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person