Technical Writer

Technical/Documentation Writer and Training Specialist

Reporting to: Quality Systems Manager

Documentation Development

• Create and maintain clear, consistent standards for production documentation to ensure accuracy and efficiency across all manufacturing operations.

• Write detailed, clear, user-friendly work instructions, SOPs for various manufacturing processes to guide production staff.

• Collaborate and assist in the development and maintenance of quality work instructions utilized by each department to complete Quality SOPs, WI and forms.

• Regularly review and update existing documentation to reflect process changes, improvements, or regulatory updates. Collaboration & Communication

• Work closely with Manufacturing as the primary technical subject-matter experts to gather and incorporate information into production documents.

• Partner with Quality Assurance teams to develop, review, and validate documentation supporting product quality initiatives.

• Coordinate with production staff to validate that work instructions are accurate, clear, and operationally effective. Training & Compliance

• Train production staff on new and updated documentation and standards to ensure proper implementation and consistent execution.

• Perform regular audits of production documentation to verify compliance with established standards and identify gaps.

• Support compliance efforts with applicable regulatory requirements Continuous Improvement

• Identify opportunities for improving documentation processes and implement best practices to enhance productivity and quality.

• Apply lessons learned from audits, staff feedback, and process reviews to continuously elevate documentation quality.

Qualifications:

Required

• Associates degree in Technical Writing, Journalism, Education, Communications, Engineering, Manufacturing, Industrial Engineering, Business Administration, Information Technology, or a related field.

• Strong technical writing skills with meticulous attention to detail.

• Ability to collaborate effectively across engineering, manufacturing, and quality functions.

• Strong verbal and written communication skills suitable for cross-functional audiences.

• Position may be hybrid for 4 days in office and one day at home.

Preferred

• Prior experience in a manufacturing /regulated industry environment.

• Experience with document control systems

• Certification or training in technical writing or quality management (e.g., ISO 9001, AS9100).

Core Competencies:

• Technical Writing & Documentation

• Attention to Detail

• Cross-functional Collaboration

• Process Orientation

• Training & Knowledge Transfer

• Quality Mindset

• Continuous Improvement

• Clear Communication