Technical Writer

What is the team looking for?

A proactive, detail-oriented Technical Writer who can translate complex technical concepts into clear, concise, and user-friendly documentation. The team is looking for someone who can collaborate closely with Product, Engineering, Studio IT, Operations, and QA to build and maintain high-quality documents that support product development, system workflows, project milestones, and client requirements. Ideally, someone with experience in software, IT, gaming, or live-studio environments.

Core Work Responsibilities

• Create and maintain technical documents: user manuals, API docs, SOPs, technical specs, workflows, training materials, and release notes.
• Translate engineering and product information into clear, well-structured documents.
• Collaborate with Product Managers, Developers, QA, Studio IT, and Operations to gather information.
• Participate in sprint meetings, feature reviews, and technical discussions to capture updates.
• Create diagrams, workflows, and UI/UX references (via Figma, Lucidchart, or Draw.io).
• Manage documentation repositories with proper version control.
• Conduct training or walkthrough sessions when needed.

Skills Used Regularly

• Technical writing and content structuring
• Understanding of SDLC, agile processes, and product workflows
• Document editing, proofreading, and terminology alignment
• Visual documentation/diagram creation
• Repository management (Confluence, Notion, Drive, Git)
• Cross-functional communication

Minimum qualifications

• Bachelor’s degree in Technical Communication, IT, Computer Science, Engineering, English, or related field
• 2–5 years of technical writing experience
• Strong written and verbal communication skills
• Ability to simplify complex technical information
• Familiarity with SDLC, agile methodology, APIs, and product workflows
• Skilled in documentation tools (Confluence, Notion, Google Workspace, Jira, Git, Figma)
• Basic diagramming skills (Figma, Lucidchart, Draw.io)
• High attention to detail and ability to work independently

Preferred qualifications

• Experience in iGaming, online gaming, or live-studio operations
• Knowledge in UI/UX documentation
• Ability to write technical specifications
• Basic knowledge of HTML/CSS, JSON, or system architecture diagrams

Benefits

• Health Care Plan (HMO) with Dental and Vision - Day One
• Group Life and Accident Insurance- Day One
• Unlimited coffee when reporting on-site
• Vacation Leave and Sick Leave both convertible to cash at the end year and distributed before the end of the first quarter of the succeeding year
• Bereavement Leave of 3 days upon regularization
• Training and Development Programs
• Unlimited Career advancement opportunities
• Work at Office Incentives
• 13th Month Pay as mandated by the Philippine Government.
• Government Mandated Benefits (SSS, PHIC, and Pagibig)
• Birthday Gift