Technical writer

QT-SUS-09-361

Job Title: Technical writer

Work Timings: 2:00 - 11:00 pm IST, Offshore talent must have a half-day overlap with the CST time zone (either 8-12 CST or 12-5 CST).

BUSINESS NEED: To support strategic technology and engineering initiatives for a global organization. The role is needed to plan, create, edit, and manage technical documentation across complex software platforms, architecture, AI-enabled solutions, product capabilities, and engineering processes. It bridges the gap between technical experts (engineers, architects) and end-users, business stakeholders, legal, and brand teams within a project-based, milestone-driven delivery model.

CANDIDATE PROFILE:

Must-Have Skills:

5+ years of technical writing experience supporting complex software, cloud, enterprise technology, or developer platforms.

Strong editing and content creation capabilities for technical documents, architecture diagrams, style guides, and whitepapers/technical blogs.

Excellent stakeholder management skills working directly with engineers, architects, product managers, legal, and brand teams in milestone-driven environments.

Nice-to-Have:

Experience with Salesforce, cloud platforms, APIs, enterprise integrations, AI/ML solutions, or data platforms.

Experience with diagramming and content tools (Lucidchart, Google Workspace, Confluence, Markdown), documentation-as-code, structured content, automated publishing workflows, and familiarity with accessibility, localization, or legal/brand compliance.

Additional Notes: Candidate must be skilled in converting fragmented technical source material into clear, structured, and compliant documentation across technical, business, and non-technical audiences.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.