Technical Writer

Technical Writer

We are looking for a detail-oriented Technical Writer with at least 2 years of experience to create and maintain high-quality documentation for our products. The ideal candidate will collaborate with Product Managers (PMs), Marketing, and Engineering teams to develop clear and concise technical content, ensuring a seamless user experience.

Experience - 2+ Years

Job Type - Full-time

Key Responsibilities

• Collaborate with Product Managers (PMs) to create technical assets and documents as new features are released.

• Work closely with the Marketing team to provide documentation for marketing material development.

• Develop feature guides and maintain technical documentation in Confluence and our Zoho knowledge base.

• Create installation guides for installable products to assist users with setup and deployment.

• Maintain and update all documentation to ensure accuracy, consistency, and clarity.

Required Skills

• 2+ years of experience as a Technical Writer in the software/IT industry.

• Strong understanding of technical documentation, user guides, and installation manuals.

• Proficiency in documentation tools like Confluence, Zoho, MS Word, and Google Docs.

• Ability to translate complex technical concepts into clear, user-friendly content.

• Experience in working with cross-functional teams, including PMs, Developers, and Marketing.

• Excellent written and verbal communication skills in English.

• Basic knowledge of Markdown, HTML, or other technical writing formats (preferred).

Preferred Skills

• Experience with API documentation and technical content structuring.

• Basic knowledge of Markdown, HTML, or CMS tools.

• Exposure to version control tools (Git, Jira, etc.).