Technical Writer Manager

Technical Documentation Manager

Overview

We are seeking a detail-oriented and highly skilled Technical Documentation Manager to lead the creation, organization, and maintenance of documentation for our AWS and CASH Platform team. This role is critical in ensuring that all technical processes, systems, and workflows are clearly documented, up to date, and easily accessible.

The ideal candidate is an exceptional writer with strong English proficiency and a solid understanding of AWS environments.

Key Responsibilities

Own and manage all technical documentation for the AWS and CASH Platform team

Create clear, concise, and user-friendly documentation (architecture, SOPs, runbooks, APIs, onboarding materials)

Collaborate with engineers, architects, and stakeholders

Ensure documentation is accurate and up to date

Establish documentation standards and templates

Maintain documentation repositories (Confluence, SharePoint, Git)

Review and improve content quality

Support compliance and audit requirements

Identify and fill documentation gaps

Required Qualifications

Exceptional written and verbal communication skills in English

Experience writing and managing technical documentation

Strong attention to detail and organization

Basic to intermediate AWS knowledge (EC2, S3, Lambda, IAM, VPC)

Ability to simplify complex technical information

Experience working with technical teams

Familiarity with documentation tools

Preferred Qualifications

Experience with AWS environments

Knowledge of DevOps or software development

Experience documenting enterprise or internal platforms

Familiarity with Git or API documentation tools

Agile/Scrum experience

Skills & Competencies

Excellent writing, editing, and proofreading

Strong communication and collaboration

Self-motivated and independent

Highly organized

Problem-solving mindset

Interested can share resume to [email protected]