Technical Writer - Quincy, MA

·       Works directly with system analysts and programmers to write and edit program and system documentation, user manuals, training courses, and procedures.

·       Conducts research about product by interviewing subject matter experts, reviewing existing documentation, and using the application.

·       Authors end-user documentation. Edits documentation projects, including copy, pre-press and accuracy editing.

·       Follows through on documentation project to completion, including client signoff, production and archival.

·       Having 3-6 years experience.

Role: Technical Writer (User Guides & SharePoint)

Duration: 6 months (extension likely)

Location: Onsite 4 days/week (EST), 40 hrs/week

Project: Software documentation & SharePoint management

Key Requirements:

·       Proven technical writing experience for software products

·       Experience with Microsoft 365 tools (Teams, OneDrive, Power Automate)

·       Hands-on SharePoint authoring/admin experience

·       Ability to simplify complex concepts for non-technical audiences

·       Visual design proficiency (diagrams, screenshots, flowcharts)

Responsibilities:

·       Gather information from subject matter experts

·       Create and update user guides, help articles, and training materials (including videos)

·       Manage and organize documentation in SharePoint

·       Implement content management best practices (versioning, taxonomy)

·       Edit and proofread for clarity and consistency

·       Review new features/releases for documentation accuracy