Technician - AEON BiG Klang

KEY ROLES AND RESPONSIBILITIES (Role in Organisation. Structure & Strategic Impact on Organisation)

1.      Customer Satisfaction

►      To maintain and support facilities operation & project.

►      Monitor and track preventive maintenance activities and consumption for facilities.

►      Ensure hygiene rules are followed to ensure safe, fresh and clean merchandise.

►      Protect and enhance store’s image through polite and friendly manner when in contact with customers, suppliers or other staff.

►      Protect and enhance store’s image through efficient, speedy and systematic receiving.

2.      Organization Efficiency

►      To work closely with other staffs to enhance safe, smooth and reliable facilities operation.

►      To check all abnormalities in the facility systems and its feedback system effectiveness to avoid recurrence.

►      To formulate and implement effective preventive maintenance program on facility systems to ensure reliable, stable operation and cost effectiveness.

►      To provide prompt support and services to all internal customers.

3.      Employee training and Development

►      To participate actively in special committees that may be set up from time to time.

4.      Financial Performance

►      Prevent any potential accidents through proper planning on preventive maintenance plan.

►      To enhance cost savings through various energy conservation programmed.

►      Provide correct report and figures and be responsible on it.

►      To follow-up closely on cost reduction and system reliability improvement projects

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