Technician

About the role

The Technician is responsible for maintaining the attraction's technical systems, equipment, exhibits, and facilities to ensure a safe, reliable, and high-quality guest experience. The role includes preventive maintenance, troubleshooting, repairs, inspections, installation work, and project management support across the attraction.

Key responsibilities

• Maintain, repair, and service electrical and electronic equipment or devices on attraction facilities including amusement rides, theatre equipment, special effects, AV & lighting, air conditioning, building service, M&E, plumbing & sanitary, and fire services
• Carry out daily technical inspections before the attraction opens
• Respond quickly to technical incidents during operating hours
• Communicate equipment faults, operational risks, and repair requirements to the Technical Manager
• Perform preventive maintenance according to the planned maintenance schedule
• Troubleshoot equipment faults and complete repairs promptly to minimise operational downtime
• Identify recurring faults and recommend practical improvements to increase equipment reliability
• Record inspections, maintenance activities, faults, repairs, and spare-parts usage accurately
• Maintain tools, workshops, technical rooms, and storage areas in a safe and organised condition
• Assist contractors and external service providers during maintenance and project work

About you

• NITEC, Higher NITEC, diploma, or equivalent qualification in electrical, electronic, mechanical, building facility, audio-visual, or a related technical discipline
• Previous basic experience in facilities maintenance, attractions, entertainment venues, museums, hotels, retail environments, or similar operations
• Familiarity with hand tools, power tools, electrical test equipment, and maintenance software
• Proficiency in reading and interpreting schematics, blueprints, and technical manuals
• Ability to work independently with minimal supervision while also being a team player
• Ability to read basic technical drawings, manuals, wiring diagrams, and maintenance instructions
• Willing to work various shifts, including mornings, afternoons, and weekends, as well as on public holidays
• Good communication and listening skills
• Relevant electrical, safety, work-at-height, or equipment-operation certification would be an advantage

About us

Madame Tussauds Singapore is part of Merlin Entertainments, committed to bringing every family closer through play and being the world's most loved family escape.