Technician

Position: Technician
Department: Technical / Service
Job Type: Full-Time
Reporting To: Service Manager / Technical Head

Job Summary

Skyloc Dentec Pvt. Ltd. is looking for a skilled and responsible Dental Chair Technician to handle installation, servicing, maintenance, troubleshooting, and repair of dental chairs and related dental equipment.

Key Responsibilities

• Install and commission dental chairs and related equipment at customer locations.
• Diagnose and repair electrical, mechanical, pneumatic, and water-related issues.
• Troubleshoot dental chair motors, PCB, sensors, switches, valves, foot control, suction systems, and other components.
• Perform preventive maintenance and regular servicing of dental chairs.
• Attend customer complaints and service calls within the assigned timeline.
• Check chair movement, water supply, air supply, suction, spittoon, operating light, and other functions.
• Identify faulty components and replace parts as required.
• Conduct installation demonstrations and explain basic equipment operation to customers.
• Maintain proper service reports, installation reports, and spare-parts records.
• Coordinate with the Service Manager for major technical issues.

Technical Skills

• Basic knowledge of electrical and mechanical systems.
• Knowledge of wiring, motors, pumps, valves, switches, sensors, and control panels.
• Basic knowledge of plumbing and pneumatic systems.
• Ability to troubleshoot electrical and mechanical faults.
• Ability to use basic technical tools and measuring instruments.
• Ability to read basic wiring diagrams and technical instructions.

Qualification & Experience

• ITI / Diploma in Electrical, Electronics, Mechanical, or related technical field preferred.
• Experience in dental equipment, medical equipment, electrical equipment, or similar technical service work will be preferred.
• Freshers with relevant technical knowledge may also be considered.
• Valid driving licence will be an advantage for field-service work.

Key Performance Areas (KPI)

• Timely completion of installation and service calls.
• Proper troubleshooting and first-time resolution wherever possible.
• Preventive maintenance of dental chairs.
• Minimum repeat complaints due to incomplete repair.
• Accurate service and installation documentation.
• Proper handling of company tools and spare parts.
• Customer satisfaction and professional service.

Key Points

• Willingness to travel for installation and service visits.
• Follow company safety and technical procedures.
• Maintain professional behaviour with customers and team members.
• Maintain daily service/visit reports.
• Handle company tools, equipment, and spare parts responsibly.
• Report major technical issues to the reporting manager immediately.
• Complete assigned service work within the required timeline.
• Maintain cleanliness and safety at customer locations.
• Learn and stay updated with new dental chair models and technologies.

Required Soft Skills

• Good communication skills.
• Problem-solving attitude.
• Customer-service orientation.
• Time-management skills.
• Teamwork and coordination.
• Positive and responsible attitude.
• Ability to work under pressure.

Benefits

• Bank Holidays as per company policy.
• PF as per applicable company policy/statutory eligibility.
• ESI as per applicable company policy/statutory eligibility.
• Technical training and learning opportunities.
• Career growth opportunities based on performance.

Company: Skyloc Dentec Pvt. Ltd.
**Position:**r Technician

Work Location: In person