Technician

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out-of-home advertising and commercial property refurbishment services, with offices in Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including large-scale construction developments.

The Role

Titchfield Digital Support is seeking a skilled and experienced Digital Technician to join our technical team. This role involves installing, maintaining and troubleshooting digital systems at a variety of locations. You will work closely with colleagues and other departments to complete technical projects, respond to service requests and ensure equipment remains safe, functional and properly maintained. This is a practical, hands-on role that requires strong technical ability, good communication skills and a flexible approach to working in different environments.

Duties include:

• Install, configure, test and maintain digital systems and related equipment.
• Diagnose technical faults and carry out repairs in a timely and efficient manner.
• Escalate complex or unresolved technical issues to the appropriate team member or manager.
• Provide technical support to internal teams and customers while minimising disruption.
• Support technical projects from installation through to completion.
• Ensure work is completed in accordance with project requirements, agreed timescales and company standards.
• Coordinate with other departments to support the smooth delivery of projects and service requests.
• Prepare and check the tools, materials and equipment required for each task.
• Assist with managing and tracking tools, equipment and stock using the Hilti ON!Track system.
• Ensure technical equipment is clean, well maintained and fully functional.
• Carry out regular inventory checks and maintain accurate asset records.
• Report safety hazards, incidents and equipment faults promptly.
• Maintain accurate records of daily activities, work completed, materials used and any incidents that occur on site.
• Assist other departments with ad hoc duties when required.
• Work evenings and weekends when required.

Key Skills and Experience

• A relevant technical qualification, diploma, industry certification or equivalent practical experience.
• Previous experience in a technician, installation, maintenance or technical-support role is preferred.
• Good problem-solving and fault-finding skills.
• Clear verbal and written communication skills.
• Ability to organise and prioritise multiple tasks.
• Ability to work independently and as part of a team.
• Good attention to detail and record-keeping skills.
• Awareness of health and safety standards within a technical or site-based environment.
• Willingness to learn new skills and adapt to different sites, equipment and working environments.
• Flexibility to work evenings and weekends when required.

What will we do for you

• Employee discounts to Bright Exchange
• 28 days holiday
• Company pension
• Company uniform
• Ongoing training support
• Multifunction Tester Equipment provided
• Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,000.00-£32,000.00 per year

Benefits:

• Company car
• Company pension
• Employee discount

Work Location: On the road