Technician Electrical Service

The Electrical Service Technician is responsible for diagnosing, repairing, and upgrading residential and commercial electrical systems. This role includes handling same-day service calls, performing safety and code corrections, and recommending solutions that ensure customers’ systems are safe, reliable, and efficient.

What You Bring

• 3+ years of residential or light commercial electrical service experience
• Experience with panel work, circuits, lighting, troubleshooting, and code corrections
• Valid driver's license with an acceptable driving record
• Strong understanding of electrical diagnostics and safety principles
• Ability to work independently and manage service calls efficiently
• Excellent communication and customer service skills

Key Responsibilities

• Diagnose and repair electrical issues in residential and light commercial systems
• Service circuits, breakers, panels, outlets, switches, GFCI/AFCI devices, and lighting systems
• Perform accurate testing and troubleshooting using industry-standard tools
• Complete panel replacements and service upgrades
• Install dedicated circuits, surge protection systems, lighting controls, and EV chargers
• Perform generator-related electrical work and transfer switch installations when applicable
• Follow all applicable electrical codes and company safety procedures
• Maintain safe work practices, including proper PPE usage and jobsite safety protocols
• Complete permits and inspection requirements as needed
• Clearly explain findings and recommendations to customers
• Present repair and upgrade options in a professional, customer-focused manner
• Obtain approvals, collect required documentation, and ensure customer satisfaction
• Utilize tablets and mobile applications to document work performed
• Create estimates, change orders, and service documentation in real time
• Maintain detailed and accurate job records
• Maintain company vehicle, tools, and truck stock
• Ensure equipment is organized, clean, and ready for daily service calls
• Coordinate with dispatch and other team members for efficient scheduling
• Support apprentice development and participate in ongoing training opportunities