Technician – EV Car

Duties & Responsibilities

• Carry out servicing, maintenance, diagnostics, and repair work on vehicles in accordance with manufacturer guidelines and company standards.
• Ensure all repair and service work is completed accurately and to the highest quality standards.
• Perform installation of OBU units and related vehicle equipment as required.
• Conduct Pre-Delivery Inspections (PDI) on new vehicles when required.
• Perform roadside assistance and vehicle recovery support when assigned.
• Carry out road tests after repairs and accompany customers on test drives when necessary.
• Diagnose vehicle faults accurately and recommend appropriate rectification measures.
• Achieve monthly productivity and efficiency targets set by the department.
• Liaise closely with Team Leads and Customer Service Advisors (CSAs) to ensure timely completion of assigned jobs.
• Ensure accurate recording of labour hours, repair details, and technical findings for all assigned jobs.
• Complete all repair orders and supporting documentation accurately and promptly.
• Support CSAs with technical advice, repair recommendations, and quotations for additional work where required.
• Maintain proper care, usage, and cleanliness of tools, equipment, and workshop facilities.
• Adhere to all workshop processes, policies, procedures, and safety regulations at all times.
• Maintain a clean, safe, and organized work environment.
• Work collaboratively with colleagues and other departments to ensure smooth workflow and excellent customer service.
• Report any technical issues, safety concerns, or operational problems to the immediate superior.
• Participate in all required technical and product training programs to enhance skills and knowledge.
• Support Aftersales, Marketing, and Sales events as required.
• Due to operational requirements, employees may be required to work at other company locations as assigned.
• Carry out any other duties assigned by management from time to time.

Requirements

• NITEC/Higher NITEC in Automotive Technology or equivalent qualification.
• Minimum 2 years of relevant experience in automotive servicing and repairs.
• Knowledge of automotive diagnostic equipment and troubleshooting techniques.
• Valid Class 3 driving licence preferred.
• Experience with EV vehicles is an advantage.
• Good communication and teamwork skills.
• Ability to work independently in a fast-paced environment.
• Strong commitment to quality, safety, and customer satisfaction.