Technician - Field Service

Company description:

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Job description:

At Komatsu, we're creating value together through innovation, collaboration, and a commitment to safety. We have an exciting opportunity for a qualified Field Service Technician to join our Customer Support team in Kalgoorlie, delivering expert maintenance, diagnostics and repair services across a range of mining and construction equipment.

As a Field Service Technician, you'll be responsible for providing high-quality maintenance, diagnostic and repair services on Komatsu equipment at customer sites throughout the region.

This is a hands-on role that requires strong technical expertise, a commitment to safety, and a customer-focused approach.

Key Responsiblities:

• Diagnose, troubleshoot and repair mechanical, hydraulic and electrical faults
• Perform scheduled servicing, maintenance and component replacements
• Conduct testing and adjustments on machine operating and monitoring systems
• Complete accurate service documentation and technical reports
• Coordinate and support site-based maintenance activities
• Provide exceptional customer service and technical support
• Work closely with customers and internal teams to ensure equipment reliability and uptime
• Maintain the highest standards of safety, quality and workmanship

Potential Annual Earnings: $234,000

Roster: FIFO 2:1 ex Perth

Role Located: Sunrise Dam - Must be currently living in Perth to be considered for the role.

What We Are Looking For:

• Trade qualification as a Plant Mechanic or equivalent heavy diesel qualification
• Experience servicing and repairing mobile mining, construction or heavy equipment
• Strong diagnostic and fault-finding skills
• A commitment to working safely in a field service environment
• Ability to work independently and manage competing priorities
• Strong communication and customer relationship skills
• Sound computer skills, including Microsoft Office applications
• Minimum MR Driver's Licence
• High Risk Work Licence (desirable)

We offer:

Komatsu Benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu