Technician - Harley Davidson

Role Overview

As a Technician - Harley Davidson, you will be a critical member of our Abdulla Al Masaood and Sons Motorcycles team in Abu Dhabi. This role involves diagnosing, servicing, repairing, and accessorizing Harley-Davidson motorcycles according to manufacturer guidelines. The focus will be on delivering consistent quality workmanship, ensuring customer satisfaction, practicing workplace safety, and pursuing ongoing technical growth.

Responsibilities

• Carry out routine maintenance and scheduled servicing on Harley-Davidson motorcycles.
• Identify mechanical, electrical, and electronic issues using Harley-Davidson diagnostic tools and service resources.
• Complete repairs according to Harley-Davidson factory standards and specifications.
• Perform warranty-related repairs and maintain accurate records of diagnostics, findings, and corrective actions.
• Fit Genuine Harley-Davidson Parts and Accessories.
• Conduct pre-delivery inspections (PDI) for newly delivered motorcycles.
• Accurately complete repair orders within assigned labor time allowances.
• Perform road tests before and after repairs whenever necessary.
• Keep the work area clean, safe, and well organized.
• Use and maintain all workshop tools and equipment properly.
• Attend Harley-Davidson technical training programs and maintain required certifications.
• Communicate diagnostic results and repair recommendations to Service Advisors and management teams.
• Comply with all company policies, health and safety requirements, and Harley-Davidson operating standards.

Must have requirements

• Diploma or certification in Automotive or Motorcycle Technology.
• 2–5 years of experience working as a motorcycle technician.
• Strong troubleshooting and diagnostic abilities.
• Ability to understand and interpret technical manuals and wiring schematics.
• Basic computer proficiency and experience using diagnostic software.
• Careful attention to detail with a focus on quality workmanship.
• Effective problem-solving and diagnostic skills.
• Dedication to providing outstanding customer satisfaction.
• Positive team-oriented mindset and ability to perform efficiently in a fast-moving work environment.

Nice to have requirements

• Previous experience with Harley-Davidson motorcycles.
• Valid motorcycle riding license preferred.
• Experience attending manufacturer-specific training programs.