TECHNICIAN I

Lisbon, CT, USA

In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversight of the quality management system, but also training programs and employee safety while adopting other improvement methodologies such as lean and six sigma.

Role At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

We are seeking a skilled and customer-focused In-Plant Technician I to help support our on-site color matching and ink preparation operations. This role involves custom color formulation, lab proof creation, and press-side technical support to ensure inks meet exact customer specifications. You will be responsible for mixing base colors and vehicles, managing ink inventory, and recycling returned inks. The ideal candidate will actively participate in continuous improvement initiatives aimed at enhancing productivity and customer satisfaction.

Duties & Responsibilities

• Perform on-site custom color matching, including preparation of professional lab proofs for customer approval.
• Provide press-side technical services to troubleshoot and support production runs.
• Blend and mix base colors and vehicles to produce inks that meet specific color and performance standards.
• Oversee inventory control, including recycling of returned inks from press operations.
• Participate in Customer-Focused Process Improvement (CFPI) initiatives to drive efficiency and profitability.
• Maintain quality and safety standards while working day shift hours, with occasional flexible or on-call support.
• Constant communication with employees, peer, managers.
• Other duties as assigned by management

Education/Experience

• Basic knowledge of experience in color matching.
• Basic knowledge of handling inks, including preparation, mixing, and recycling.
• Strong customer focus and commitment to meeting client specifications and deadlines.
• Willingness to work flexible hours as needed and provide on-call technical support.
• High School Diploma/ GED or equivalent

Competencies

• Excellent verbal and written communication skills.

Working Conditions

• 30% office based; ability to sit for prolonged periods of time.
• 70% standing/walking, climbing, bending, twisting, reaching.

Effort/Physical Demands

• May be required to work outside of normal working hours to meet the needs of production.

Health And Safety Responsibilities

• Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
• Must use or wear equipment, protective devices, or certain clothing as required by the company.

Benefits

• Competitive pay and overtime opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee Stock Ownership Plan
• Career development and training opportunities
• Clean, safe, and team-oriented work environment

This position contributes to quality products by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.

This company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.