Technician II

Primarily responsible for ensuring that customer and contractor vehicle service and repair needs are met.

JOB DUTIES

• Take care of customers, whether they're contract or sale
• Repair vehicle properly and with safe techniques
• Vehicle inspection against industry accepted standards
• Minor shop duties (clean up, trash)
• Maintain a tidy work area

POSITION REQUIREMENTS

• High school Diploma/GED
• Vocational/Technical/Business School
• Diagnostic Training
• Knowledge of product
• Repair skills
• Problem solving
• Basic computer skills

CHARACTERISTICS

• Honesty & Integrity in all matters
• Customer Service Focused
• Excellent Communication skills
• Problem Solver
• Strong Technical Aptitude
• Up-to-date Technologically
• Solid work ethic
• Organized

SKILLS & QUALIFICATIONS

• No supervisory responsibility
• Tasks are multiple and diverse with some interrelationship across processes.
• Work requires the direct application of a variety of procedures, policies and/or precedents.
• There is some budget responsibility and expenditure authority.
• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies and practices.
• Refers unusual problems to supervisor.

PHYSICAL REQUIREMENTS

• Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc. •
• Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.