Technician II, OSP Field Operations

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

We are seeking an experienced and technically advanced OSP Field Operations Technician II to join our growing team at Ezee Fiber. This role is ideal for individuals who possess deep expertise in fiber splicing, troubleshooting, and network infrastructure. As a technician II, you’ll take on more complex tasks, mentor junior technicians, and contribute to the reliability and performance of our fiber optic network.

• Troubleshoot, diagnose, and repair multiple customer outages (R2/C2).
• Assist Field Ops with advanced troubleshooting.
• Build and repair terminals and splice cases, including high-count fiber splicing (up to 288ct).
• Assist Network Engineering with cabinet equipment installation.
• Support repairs on backhaul and enterprise fiber routes.
• Mentor and train OSP Field Operations Technician I team members.
• Document segment release processes and ensure compliance.
• Utilize advanced monitoring systems (e.g., Calix Cloud, Altiplano) for diagnostics and reporting.
• Troubleshoot all network terminals (MST, FIT, Flex-Nap, Novux, etc.).