Technician - Material Handling Equipment

Job Requisition ID: 181498

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

We are looking for a skilled and experienced Technician – Material Handling Equipment to join our team. This role is critical in ensuring that all equipment is maintained to the highest standards, with a strong focus on diagnosing and resolving issues right the first time.

As a Technician, you will work both in the workshop and in the field, delivering reliable and efficient repair solutions while supporting high levels of customer satisfaction and operational uptime.

What you will do

• Carry out mechanical and electrical repairs, troubleshooting, and diagnostics on material handling equipment
• Diagnose faults accurately and recommend effective solutions to resolve issues efficiently
• Ensure minimal repeat repairs by completing jobs right the first time
• Proactively identify potential issues during servicing and repair activities
• Follow service manuals, checklists, and best practices to improve productivity and efficiency
• Maintain clear communication with the Service Supervisor on repairs and job progress
• Deliver both workshop and field service support as required

Required skills to be successful

• Strong hands-on experience in servicing and repairing material handling equipment
• Excellent troubleshooting and diagnostic skills
• Good understanding of mechanical and electrical systems
• Ability to follow technical manuals and standard operating procedures
• Strong focus on quality and first-time fix
• Good communication and interpersonal skills

About the team

You will be part of the Aftersales Team, supporting a fast-paced service environment focused on delivering high-quality maintenance and repair solutions. The team is committed to operational excellence, safety, and providing reliable equipment support to customers across the UAE.

What equips you for the role

• Trade certificate or diploma in Mechanical / Automobile Engineering
• Minimum 5 years of experience working on material handling equipment (preferably Hangcha)
• Proven ability to independently carry out servicing, repairs, and component overhauls
• Strong technical knowledge of mechanical and electrical systems
• Valid UAE manual driving license (mandatory)
• Good communication skills in English (Arabic is an advantage)

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.