Technician, Quality Management System (QMS)

The Quality System Engineering Technician supports the implementation, maintenance, and continuous improvement of the Quality Management System (QMS). This role ensures compliance with applicable standards, company procedures, and customer requirements through documentation control, audits, data analysis, and corrective action support.

Key Responsibilities:

Quality Management System (QMS)

• Support the administration and maintenance of the Quality Management System (QMS) in accordance with applicable standards (e.g. ISO 9001, IATF 16949)
• Assist in document control activities, including creation, revision, distribution, and archival of controlled documents.
• Ensure quality records are properly maintained, traceable, and readily accessible.
• Assist in raising purchase order.

Audit Support

• Assist in planning and supporting audits.
• Track audit findings, action items, and closure status.
• Support preparation of audit evidence and documentation.

Nonconformance & Corrective Action

• Assist in investigation of quality issues and root cause analysis.
• Track Corrective and Preventive Actions (CAPA) to ensure timely and effective closure.

Data & Reporting

• Collect, compile, and analyze quality data (e.g. audit results, CAPA status, KPIs).
• Prepare quality reports and dashboards for management review.
• Maintain quality performance metrics and trend analysis.

Continuous Improvement

• Support quality improvement initiatives and projects.
• Participate in cross‑functional improvement activities.

Training & Awareness

• Support coordination of quality‑related training.
• Assist in maintaining training records and competency matrices.
• Promote quality awareness across the organization.

Requirements:

• Nitec/Higher Nitec/Diploma in Mechanical, Materials, Electrical, Electronics Engineering, or a closely related discipline.
• Able to work on 12 hours rotating shift.
• Attention to details to ensure accuracy and compliance in documentation, reporting, and execution of tasks.
• Familiar with AI tools such as Python, Power Automate, Power Apps, Power BI and Tableau
• Familiar with engineering principles, quality systems such as Failure Mode and Effect Analysis (FMEA), Change Management, Measurement System Analysis, Calibration and other quality and statistical methods and tools will be advantageous
• Exhibit Micron Values (People, Innovation, Tenacity, Collaboration and Customer Focus)
• Self‑driven and able to work independently with strong ownership.
• Effective at prioritizing and problem‑solving in fast‑paced environments.
• Clear, confident communicator with strong stakeholder influence.
• Collaborative team player who works well across functions. ​
• Structured thinking and data-driven approaches to identify root causes and implement sustainable solutions.