Technician/Crane Operator

Job Type: Full-Time

Location: Houston, TX Office

FLSA Status: Non-Exempt

Reports To: Inspection & Deliveries Manager

Job Summary

The Technician/Crane Operator will perform timely quality control inspections and functionality checks on all Tadano equipment as directed by the supervisor. Conduct product orientation on and off site, and, where needed, carry out repairs and updates as per instruction.

Key Responsibilities

• Performs assembly and disassembly, arrival inspections, pre-delivery inspections, and functionality checks in accordance with standard industry practices, specifications and factory guidelines.

• Assist with loading the legal loads onto trailers during collection.

• Completes repairs, software updates, and modifications as required.

• Performs all operator level maintenance on TAC inventory; assisting in the workshop as required, ensuring an orderly, safe, and efficient work environment is maintained.

• Maintains accountability for all assigned TAC property, ensuring its function and serviceability.

• Conducts operator familiarization and demonstrations to customers, end users and distributors at locations nationwide. Providing technical know-how and safe operational techniques.

• Ensures all reporting procedures are followed with regard to time, quality, work orders, and expense. Completing them accurately and in a timely manner.

• Assist the Call Center team on occasion by providing technical direction, guidance, and support to customers, end-users, and distributors via phones/email.

• Ability to Read, understand and use the manufacturer provided operator manuals and technical publications – in order to assimilate and answer questions relating to the product.

• Assist with trade shows, both in the setting up and display support.

NOTE: This job description represents the essential functions of the position but is not all-inclusive. Additional duties reasonably related to the position may be assigned.

Qualifications

The ideal candidate will have 3–5 years of experience operating and maintaining machinery in an industrial crane environment. A valid driver’s license with a clean driving record, forklift operator certification, and a current TWIC card are required. Candidates should be proficient in reading hydraulic, electrical, and pneumatic schematics and demonstrate strong knowledge of rigging and hand signals, either through certification or equivalent experience. An NCCCO Certification (TLL) is preferred. This position requires extensive travel, with more than 75% of time spent on the road.

Core Competencies

• Technical Expertise & Equipment Knowledge: Strong proficiency in crane operations, inspections, and maintenance. Ability to read and apply hydraulic, electrical, and pneumatic schematics.

• Safety & Compliance Focus: Commitment to safety standards, regulations, and proper equipment handling.

• Analytical Troubleshooting & Problem-Solving: Diagnoses and resolves mechanical and technical issues efficiently. Applies critical thinking to repairs, modifications, and updates.

• Communication & Customer Training: Explains technical information clearly to customers, end-users, and colleagues.

• Adaptability & Time Management: Prioritizes inspections, repairs, and reporting accurately and on time.

• Collaboration & Customer Service: Works effectively with team members and external stakeholders.

Pay Range

Estimated Salary Range: $67,000 - $77,000 annually (DOE)

Americans with Disabilities Act (ADA) Requirements

This role requires frequent work in outdoor environments, often in varying or harsh weather conditions. Employees must be able to regularly move and lift equipment weighing up to 50 pounds, with occasional lifting of up to 100 pounds. Responsibilities include ascending and descending ladders, stairs, or equipment for servicing, as well as operating computers, cell phones, machine tools, and standard office machinery. Strong communication skills are essential to exchange accurate information and ensure understanding across teams. Visual acuity, including close, distance, color, peripheral, and depth perception is required, along with the ability to adjust focus. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Affirmative Action/Equal Employment Opportunity (AAP/EEO) Statement

Tadano provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.