Techno Functional Consultant - MAWM

Job Title: Platform Consultant (MAWM)

Department: Contract Logistics IT Delivery

Location: Gurugram/Remote

Job Purpose: The main purpose of this position is to provide ongoing MAWM (Manhattan Active WMS) functional and technical expertise for Logistics projects in APAC. The role assists with solution design, configuration / functional expertise, testing, training and post go live support, working in collaboration with delivery teams consisting of IT Project Managers, Business Analysts, operational process experts, customers and external partners. This position will be part of the APAC IT Delivery Team.

Key Accountabilities

• MAWM solution design & requirements definition Assist Project Product Leads with solution design by capturing requirements and translating validated requirements into viable MAWM configurations, all the while challenging designs for adherence to WMS & industry best practice.

• Functional Expertise Act as a MAWM subject matter expert within project teams, confidently challenging and guiding solution decisions in accordance with standards and WMS best practices.

• MAWM configuration and implementation Configure Manhattan Active WMS to support agreed operational workflows, working closely with IT Project Managers, Business Analysts, Process and product experts.

• Documentation and knowledge transfer Produce high-quality solution design, configuration, testing, cutover and support documentation, ensuring effective handover to operations and support teams in line with standards.

• Testing, cutover and quality assurance Prepare and support functional testing, SIT, UAT, cutover planning, go-live execution and hyper care, ensuring the configured solution meets documented requirements and operates effectively in the warehouse.

• Vendor and partner collaboration – Work with Manhattan vendor consultants, external integrators and internal technical teams to resolve design gaps, troubleshoot and validate configuration options,

• Connected warehouse applications – Support the functional design and implementation of connected warehouse applications such as TMS, automation interfaces, reporting, labelling tools, invoicing, where these form part of the MAWM solution landscape.