Securens Systems
Technocity Team Lead - Helpdesk
Skills
9 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
Monitor and report on key performance indicators to measure team success. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
Manage and supervise the helpdesk team to achieve high levels of customer satisfaction.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with other teams to resolve complex technical issues.
Analyze customer feedback and suggest changes to improve service quality.
Train and mentor new team members to ensure they have the necessary skills and knowledge.
Monitor and report on key performance indicators to measure team success.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Other offers great for you!
These companies are also looking for great profiles
Meetshake
Finance Lead
Freelance
London, UK
Hybrid
Skills
10 hours ago
Quick apply
K-LAGAN
QA Lead - Monétique (F/H)
Permanent contract
Paris, France
Hybrid
Skills
9 hours ago
Quick apply
K-LAGAN
QA Lead - Monétique (F/H)
Freelance
Paris, France
Hybrid
Skills
9 hours ago
Quick apply