Technologist Administrator

About the role

We are looking for a talented and organised Technologist Administrator to join our Product Compliance & Technology Team. Reporting to the Lead Technologist, you will provide administration and coordination support to the Product Compliance and Technology teams, ensuring documentation, records and testing information are accurate, organised and maintained to a high standard. You will work closely with suppliers, testing laboratories and internal departments to support the safe and timely approval of products for production and shipment.

Key responsibilities

Product Administration & Compliance Support

• Prepare and maintain product compliance documents including test reports, declarations and certificates.
• Support product testing programmes by arranging sample submissions, tracking progress and recording results.
• Upload and maintain technical files, reports and certificates within internal systems.
• Monitor testing deadlines, renewal dates and compliance trackers.
• Liaise with suppliers, laboratories and internal departments to obtain information required for testing and product approvals.
• Support the review of packaging artwork and product information against compliance requirements.
• Respond to customer requests for compliance documentation and testing information.

Data Management & Documentation

• Maintain accurate product, testing and compliance records.
• Organise and file documentation in line with company procedures.
• Update test status trackers and communicate progress to relevant departments.
• Support the maintenance of product specifications, supplier information and bills of materials.

Cross-Department Collaboration

• Work closely with Product Development, Design and Supply Chain teams.
• Coordinate communication between suppliers, laboratories and internal stakeholders.
• Assist with customer portal administration and document uploads.
• Help ensure projects move efficiently through testing and approval stages.

Team Support

• Provide day-to-day administrative support to the Lead Technologist and wider team.
• Assist with reporting, data analysis and presentation preparation.
• Attend meetings, capture actions and follow up where required.
• Support process improvement initiatives and other department activities.

About you

Essential

• Previous administration, coordination or support experience.
• Strong attention to detail and excellent organisational skills.
• Experience maintaining accurate records and working with data.
• Good Microsoft Office skills, particularly Excel, Word and Outlook.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.
• A proactive and collaborative approach to work.

Desirable

• Experience working within product development, product compliance, quality, supply chain or manufacturing environments.
• Experience working with suppliers, laboratories or third-party partners.
• Experience using ERP, PLM or compliance systems.
• Basic knowledge of product testing or compliance documentation.
• Understanding of standards such as EN71, REACH, RoHS, ASTM, CPSIA or related regulations.
• An interest in consumer products, product safety or compliance.

About us

Paladone is an award‑winning global wholesale giftware company, creating innovative lifestyle products that put a smile on customers' faces worldwide. Alongside our own branded ranges, we work with some of the world's most recognisable licenses, including Disney, Harry Potter, Marvel and DC Comics. WeCool Toys is a global designer and manufacturer of dynamic toys, crafts and compounds, managing end‑to‑end production, packaging and distribution. As part of Paladone Group Holdings, WeCool plays a key role in our international growth strategy.

Benefits

• Flexible hours and hybrid working (1–2 days per week from home).
• 16 days' annual leave rising to 18 with service, including closure days at Lunar New Year and Christmas.
• Wellbeing days and a shorter working day on your birthday.
• Healthcare cover via Bupa and paid time off for medical and dental appointments.
• Wellbeing resources, free fruit, Mind Health First Aiders and dedicated wellbeing initiatives.
• 35% staff discount on products and retail discounts via Telus Health.
• Participation in the Mandatory Provident Fund (MPF), with employer contributions matched at 5%.
• Annual pay reviews, company and performance bonuses, long service awards and peer‑to‑peer recognition.
• Refer‑a‑friend scheme and Employee Benefit Trust.
• Tailored development plans, funded training, leadership courses and access to Litmos and LinkedIn Learning.