Technology Analyst

The Role
Reporting to IT Infrastructure Solutions Manager, the job holder’s major responsibilities are to:

• Analyze, design, and recommend network hardware and software standards to ensure reliability, scalability, and security of the infrastructure

• Stay up to date with emerging network technologies, industry best practices, and continuous infrastructure improvements

• Monitor network service performance, availability, and SLA compliance, and drive continuous improvements to support operations

• Manage network infrastructure projects, including equipment upgrades, capacity expansion, and rollout of new network services

• Lead and supervise a small technical support team responsible for network infrastructure design, daily operation, monitoring, system utilization, and SOC operational support

• Provide hands-on technical leadership and escalation support for complex network, security, and infrastructure issues

• Maintain network asset inventory, manage firewall rules and security policies, and ensure network devices are kept up to date with firmware and security patches

• Oversee the lifecycle management of network infrastructure assets and coordinate with internal teams to plan timely replacement and replenishment

• Work closely with network hardware and software vendors to ensure timely delivery, implementation, testing, and commissioning of network infrastructure equipment

The Person
The ideal candidate should have / be:

• Diploma or above in Computer Science, Information Technology, Network Engineering, or related disciplines
• Minimum 5 years of experience in network infrastructure and IT operations, including at least 1 year in a supervisory or team-lead capacity
• Solid knowledge of enterprise network technologies, with professional certification such as CCNA / CCNP or equivalent cloud-based network management certifications preferred
• Strong understanding of network security concepts, firewall policy management, and infrastructure best practices
• Good command of written and spoken English, Chinese, and Mandarin to support technical documentation and cross-team communication
• Demonstrated ability to supervise and mentor a small technical team, providing timely guidance, performance feedback, and skills development support
• Customer-service oriented mindset with strong analytical and problem-solving skills to handle network incidents and operational challenges effectively

We offer competitive remuneration package to the right candidate(s).  Please apply in confidence with full resume, present and expected salary and contact telephone number, by clicking "APPLY NOW".

To know more about our Company and benefits, please click Video to view for further details.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants not invited for interview in 6 weeks may consider their application unsuccessful and your personal data will be destroyed after a period of one year.