Technology & Media Associate

Position Summary

The Tech & Media Assistant supports the company's digital transformation initiatives and corporate branding efforts. This role combines responsibilities across IT operations, business systems, digital content creation, and corporate communications.

He/she will assist in implementing technology solutions, supporting business users, maintaining digital platforms, producing media content, and driving initiatives that improve operational efficiency and strengthen the company's brand presence.

Key Responsibilities

Technology

• Provide first-level support for users on business applications and internal systems.
• Assist in ERP (YonYou), OMS, and other business system implementation, testing, configuration, and user support.
• Prepare system documentation, SOPs, user guides, and training materials.
• Perform data migration, data cleansing, and master data maintenance.
• Assist in system testing (UAT), issue tracking, and follow-up with software vendors.
• Support process improvement and workflow automation initiatives.
• Assist with report generation, dashboard preparation, and data analysis.
• Perform basic SQL queries and data validation where required.
• Maintain IT asset inventory and documentation.
• Support software deployment, user account setup, and basic system administration tasks.

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Media & Corporate Communications

• Assist in planning and executing corporate marketing campaigns.
• Create social media content for Facebook, LinkedIn, Instagram
• Take photographs and videos during company events, project sites, and corporate activities.
• Edit photos and videos for internal and external communications.
• Design marketing collateral including brochures, posters, presentations, and digital assets.
• Maintain and update the company website and digital platforms.
• Assist in writing articles, captions, newsletters, and press releases.
• Support employer branding initiatives and internal engagement activities.

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Project Coordination

• Coordinate with internal departments and external vendors on technology and media projects.
• Track project progress, action items, and documentation.
• Prepare meeting minutes and follow up on outstanding tasks.
• Assist in organising training sessions, workshops, and project meetings.

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Administrative Support

• Maintain proper filing of technical and media documentation.
• Coordinate procurement of IT equipment and media-related items.
• Support ad-hoc projects assigned by the Technology & Media Manager.