Technology & Operations Assistant – Entry Level.

About the role

This is an entry-level position suitable for fresh graduates and candidates who may not have an IT degree but have a genuine interest in technology and are comfortable learning new systems and applications. The role is not limited to IT-related tasks. The successful candidate will also provide support in administrative, documentation, coordination, data management, and other operational activities as needed.

Key responsibilities

• Assist in the basic setup, monitoring, and maintenance of computers, applications, and other office technology
• Provide basic technical assistance to employees for common computer, software, printer, internet, and system-related concerns
• Assist in troubleshooting basic technical issues and escalate more complex concerns when necessary
• Help maintain records of company hardware, software, accounts, and other IT-related assets
• Assist in organizing and maintaining digital files, shared folders, and company systems
• Learn and assist in the use and implementation of various software, applications, and digital tools
• Support Management in improving and organizing technology-related processes
• Prepare, organize, encode, and maintain documents, reports, and records
• Assist with data entry, data checking, and basic data analysis
• Coordinate with employees and different departments regarding assigned tasks and requirements

About you

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Business Administration, Office Administration, or any related field
• Fresh graduates welcome to apply
• Applicants without an IT-related degree may be considered if they demonstrate strong interest and willingness to learn technology and computer-related tasks
• Basic knowledge of computers, Microsoft Office/Google Workspace, spreadsheets, and other digital tools
• Good problem-solving and analytical skills
• Strong attention to detail and willingness to learn
• Able to communicate effectively and work well with different departments
• Organized, reliable, and able to handle multiple tasks
• Willing to learn both technology-related and administrative/operational functions