Overview:

Participates in training programs hosted by the Tech Academy designed to develop entry-level technical skills across a variety of technology disciplines. Responsible for learning the base technology utilized by the team, including obtaining knowledge about operating systems, software systems, and related procedures.

Primary Responsibilities:

• Complete a comprehensive training program to develop entry-level technical skills in a specific technical discipline such as Software Engineering, Infrastructure, Cybersecurity, or Data & Analytics.

• Work alongside a mentor to complete on-the-job training over a set time frame to gain a broader understanding of their technology discipline, how specific technologies are utilized at the Bank, and how those technologies work together to deliver solutions and services to internal and external customers.

• Shadow team members as they complete project work and maintenance activity.

• Attend internal and external technology training from classroom training, webinars, vendor conferences, and/or from more senior members of the team.

• Shadow team with after hour support for project implementations or responding to incidents.

• Read existing procedures specific to activities the staff is engaged in.

• Participate in capacity planning discussions.

• Shadow team in responding to and resolving incidents.

• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.

• Promote an environment that supports belonging and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned.

Scope of Responsibilities:

The Technology Apprentice participates in a comprehensive training program designed to launch the candidate’s career in a technology-related field. The Program offers a combination of career planning, technical and competency-based training, and mentorship activities to prepare incumbents for a successful career in Technology.

Supervisory/Managerial Responsibilities:

None

Education and Experience Required:

• High school diploma or equivalent (GED)
• Successful completion or enrollment of a Bank approved technology skills development program
• Proficiency with personal computers and knowledge of pertinent spreadsheet, word processing, database, presentation, and email software
• Demonstrated ability to learn new technical skills
• Strong verbal and written communication skills
• Proven interpersonal skills
• Detail oriented
• Proven organizational and time management skills

Education and Experience Preferred:

• Associate’s degree in Computer Science or Information Technology related field
• Advanced coursework in a technology discipline
• Strong analytical skills
• Strong problem-solving skills
• Exposure to development tools, application support software and hardware platforms
• Prior experience handling multiple tasks in support of various assignments

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.00 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location

Buffalo, New York, United States of America