Technology Based Trainer

Job Title: Technology Based Trainer
Requisition #: 704113-091626
Primary Location: Ohio-Franklin County-Columbus
Work Location: 855 W. Mound Street, 43223
Bargaining Unit/Exempt: Exempt
Union-covered Position: No
Schedule: Monday-Friday, 8am-5pm
Salary Range: $28.96 - $39.08 based upon experience
Posting Start Date: 09/16/2026
Posting Close Date: Postings will remain open for a minimum of 10 days from Posting Start Date, but may be extended or close at any time after the 10 days at the Agency's discretion.

How to Apply:

• Email your updated resume to [email protected].

Who We Are:

Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.

What You Will Do – Essential Duties and Responsibilities:

The employee is responsible for managing and maintaining equipment in the Professional Development Department for use by the Central Ohio Regional Training Center (CORTC), Franklin County Children Services (FCCS), and the Ohio Child Welfare Training Program (OCWTP); and manages FCCS audio-visual materials.

In addition, this position will develop, program, research, implement, plan & design technology-based learning activities. Technology-based training includes any training that is delivered using electronic means, electronic performance support systems (e.g., wizards, on-line help systems, online documentation & other electronic tools users utilize on-the-job), training websites &/or other interactive multimedia instructional events.

• Develops, programs, research, implements, plans & designs technology-based learning activities & user tests & independently analyzes training & non-training performance needs,
• Makes recommendations for performance improvements & independently assesses effectiveness of training, design;
• Use LMS functionality to assign, track, document, and report training completion;
• Writes training objectives, edits training & related materials, selects appropriate measurements for performance & training effectiveness assessments, uses statistics to design measurements & analyze results; utilizes participant feedback & revises instructional materials as necessary & creates on-line & other learner assessments.
• Implements instructional interventions (e.g., computer-based training; web-based training; on-line testing & assessment; electronic discussion groups; EPSS, on-the-job training, classroom);
• Installs, links, coordinates & maintains technology based training (e.g., uses electronic software & hardware; diagnoses & helps resolve problems learners have with technology-based training; coordinates with technical staff); manages learning environment for learner success; uses training equipment & media to implement instruction; gives & receives feedback from learners & prepares instructional sites.
• In New Employee Orientation distributes equipment to new employees and training with the new employees to include: My Ohio site for change of passwords, installs Dual security; preparation for the VPN login, activation of Microsoft license for each employee; Phone: Jabber instruction. Securing attestation, activation of iPhones for administrators and casework.
• Maintains PC software; investigates problems and provides solutions for equipment problems, including, but not limited to LCD projectors, all peripheral laptop equipment (e.g., flash drives); provides technical assistance to equipment users; provide/set-up equipment for users in training rooms and meeting rooms throughout 855 and maintains and tracks department equipment; PCs in training rooms and PDD hallway.
• Maintains inventory for all equipment used in CORTC. Secures replacement as needed.
• Develops, programs, research, implements, plans, & designs technology-based learning activities. Implements instructional interventions (e.g., computer-based training; web-based training.
• Enrolls staff in Speak Write; train/facilitate use of Classroom Performance Systems (CPS) software and any other software that is required for use by OCWTP, CORTC and FCCS.

ADDITIONAL DUTIES AND RESPONSIBLITIES:

• Attends workshops & seminars & professional meetings & reviews books & publications for professional development;
• Prepares & maintains records & files;
• Prepares correspondence & reports; answers inquiries regarding training policies & procedures;
• Answers inquiries about using & creating technology-based training;
• Disseminates information relative to training being offered;
• Responds to inquiries & complaints by telephone, in writing or electronically;
• Schedules classes & technology-based training.
• Performs other related duties as assigned.

What We Offer You:

• Hiring Bonus up to $1,500
• Quality, Low-Cost Medical, Dental and Vision Insurance
• Generous Vacation, Sick and Personal leave accruals and 11 paid holidays
• Retirement Pension through the Ohio Public employment Retirement System
• 457(b) retirement savings plan through Ohio Deferred Compensation
• No Cost Life Insurance Coverage up to $50,000
• Tuition Reimbursement
• EAP Program
• Annual cost of living and other wage increases
• A true hybrid working environment for most positions
• Personal and Financial Wellness opportunities through the Franklin County ThriveOn Program
• More!

What will make you successful:

Minimum Qualifications:

• Completion of undergraduate core program in education to include student teaching or 2 yrs. trg. or 2 yrs. exp. in assessing, researching, designing, developing, evaluating & delivering instruction & associated materials for adult learners;
• 2 yrs. trg. or 2 yrs. exp. in use of software &/or application systems to create & deliver technology-based training (e.g., Author ware; Articulate; Captivate; Course Mill; Dreamweaver; Lectora; MOODLE);
• 18 mos. trg. or 18 mos. exp. using Microsoft Word;
• 1 yr. trg. or 1 yr. exp. creating web pages using programming languages (e.g., html; dhtml; xml; Javascript; CSS);
• 6 mos. trg. or 6 mos. exp. in web art manipulation programs (e.g., Fireworks; Shockwave; Flash; Photoshop).

Preferred Qualifications:

• Bachelor’s degree in education or information technology, Computer Science, or a related field and 12 months experience exp. in assessing, researching, designing, developing, evaluating & delivering instruction & associated materials for adult learners.
• Knowledge of performance analysis;
• Instructional design principles;
• Written communication for training & online reading; statistics; survey design;
• Agency standards, policies & procedures*;
• Foundations of learning, transfer, motivation & evaluation;
• Public speaking or effective communication techniques;
• Adult learning principles;
• Skill in use of & understanding of information technology & visual design of computer applications; operation of personal computer;
• Programming & use of software &/or application systems (e.g., html; Frontpage;
• Dreamweaver;
• Authorware;
• Microsoft Word; Outlook;
• Photoshop; Javascript; dhtml; cascading style sheets; Fireworks; Flash Articulate; Captivate; CourseMill; Lectora; MOODLE)

* Gained after start

Certifications or Licensure:

• A valid Ohio Driver’s License and automobile insurance that is in compliance with Franklin County Children Services policy required is for travel. Travel can occasionally include out of state travel which may require airline travel. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification

Supervisory Responsibilities:

• None

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. Franklin County Children Services is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

What is the Work Environment Like?

• · Typical hybrid office environment with eligibility for some remote work after completing probationary period.

To learn more about FCCS, please visit our careers page at www/fccs.us/employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: From $28.96 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Training & development: 2 years (Preferred)

Ability to Commute:

• Columbus, OH 43223 (Required)

Ability to Relocate:

• Columbus, OH 43223: Relocate before starting work (Required)

Work Location: Hybrid remote in Columbus, OH 43223