Technology Business Analyst, Complex Lending

Closing date for applications: 22/10/2026

Location London, United Kingdom

Salary £62,440 – £93,660

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

Flexible Schedule Available

This role is open to discussion on flexible scheduling such as part-time, compressed hours, or job share options.

#R-00286169

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Technology Business Analyst in Complex Lending

• Join our Chief Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what’s possible for our customers
• The wellbeing and growth of our people is fundamental to our shared success, which is why we’re passionate about cultivating an environment that fosters inclusion and champions potential
• Our journey will be challenging and complex, but truly transformative – so if you’re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Responsible for the outcomes of the team in the identification and delivery of systems, solutions and features

• Working across teams and stakeholders to capture, validate and document functional and finance requirements, providing challenge and assurance throughout solution design, testing, and implementation.

• Interacting with customers, key stakeholders, external vendors and the team to obtain and document functional and non-functional needs specifically supporting the LoanIQ Upgrade and SGL Simplification initiatives, ensuring solutions maintain appropriate accounting controls, reconciliation integrity, and operational requirements.

• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand

• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We’re looking for someone with an extensive understanding of all stages of the product or service life cycle within Complex Lending. This will include in-depth and hands on experience of the current technology landscape, particularly LoanIQ and downstream interfaces, including SGL, Murex, MiVAL, Bancware, GRDW, Loan Pricer and TLM.

You'll be an experienced Business Analyst, with a background in accounting and reconciliation, alongside an understanding of downstream financial reporting.

You’ll also need:

• Experience applying business analysis tools and techniques in a technology environment, using tools such as Jira, Confluence and Blueworks

• Experience providing finance focused business analysis and subject matter expertise across LoanIQ change, assessing impacts to SGL, accounting flows, reconciliations, and downstream finance processes

• Experience analysing end-to-end LoanIQ interfaces and data transformations, identifying dependencies, risks and downstream impacts arising from platform, configuration, and data changes

• Strong communication skills, with the ability to explain complex technical concepts clearly to peers and management level colleagues

• Experience of working with external vendors to deliver solutions that meet business needs against key milestones

• Good collaboration and stakeholder management skills, with a proven track record of managing multiple stakeholders and driving forward positive outcomes aligned to strategic objectives

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

£

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.