Technology Coordinator

Overview University Retirement Community is a premier not-for-profit Life Plan Community located in Davis, California, offering exceptional services, beautiful surroundings, and a welcoming environment for residents and team members. We are seeking a Technology Coordinator to provide hands-on technology support to residents and assist with community technology systems, helping ensure a seamless and connected experience throughout the community.

Schedule: Monday through Friday, 8:00 AM - 4:30 PM

Pay Range: $30.00 to $38.00 / hr DOE

What You'll Be Doing

• Provide resident support for technology systems, including computers, Wi-Fi, internet connectivity, televisions, telecommunications, and audio/visual equipment.
• Deliver new resident technology onboarding and assist residents in becoming comfortable with community technology services.
• Support community technology systems including Wi-Fi, security cameras, access control, emergency call systems, resident engagement platforms, and other IT resources.
• Partner with the central IT team to troubleshoot hardware and software issues, perform upgrades, and assist with special projects.
• Provide help desk support, including password resets, printer support, mobile device assistance, workstation troubleshooting, and technology equipment management.

About You

• Minimum of one year of experience in IT, technical support, or a related field.
• CompTIA A+ certification preferred or willingness to pursue certification after hire.
• Knowledge of cybersecurity, IT asset management, and technology support best practices.
• Experience troubleshooting hardware, software, internet connectivity, and low-voltage systems.
• Excellent communication, customer service, and problem-solving skills with a passion for helping others.

Working at University Retirement Community, you will enjoy the following benefits:

• Medical Insurance: Choose from multiple plans for you and your dependents.
• Dental & Vision Insurance options.
• Paid Time Off (PTO): Use it as you earn it or choose PTO+ for additional pay.
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Employee Assistance Program (EAP).
• Employee Referral Bonus Program.
• Resident-funded scholarships for education and professional growth.
• PayActiv: Flexible access to earned wages.
• Discount programs through Perks at Work.
• Employee and Resident Appreciation programs.

Apply Today

If you enjoy solving technology challenges, helping others learn new tools, and delivering exceptional customer service, we encourage you to apply. Join the University Retirement Community team and help residents stay connected, informed, and engaged. Apply today!