Technology Engineer (Implementation & Support)

I. PURPOSE

• The Technology Engineer for Implementation and Support shall support TG-DCFI project implementation and technical support activities covering data center facilities infrastructure, UPS, PACU/ACU, battery systems, rack systems, electrical works, monitoring systems, solar photovoltaic systems, EV charging infrastructure, and related electro-mechanical and energy infrastructure. The role may be based in Trends HO, Trends Cebu, or Trends Davao and may require travel to project sites across the Philippines depending on operational or project requirements.

• The candidate is expected to follow the company’s regular working hours of 8:30 AM to 6:00 PM and may be required to extend beyond regular working hours when necessary to support project implementation, site activities, incident response, or operational requirements.

II. DUTIES AND RESPONSIBILITIES

• The candidate is expected to provide technical support and recommendations for issues involving TG-DCFI portfolio solutions, including UPS, PACU/ACU, battery systems, rack systems, environmental monitoring systems, solar photovoltaic systems, EV charging infrastructure, power distribution, and related data center facility and energy infrastructure equipment.

• The candidate is expected to troubleshoot electrical, mechanical, and energy infrastructure equipment using single-line diagrams, equipment manuals, wiring diagrams, installation drawings, system layouts, and other approved technical references.

• The candidate is expected to coordinate, escalate, and follow through on electrical and mechanical equipment issues with the Principal, subcontractors, internal teams, and clients until resolution or proper turnover.

• The candidate is expected to monitor work progress and verify the quality of electro-mechanical system installations performed by subcontractors in accordance with approved plans, Principal standards, safety requirements, and applicable codes.

• The candidate is expected to support the installation, positioning, testing, commissioning support, and turnover of UPS, battery systems, rack systems, environmental monitoring systems, solar photovoltaic systems, EV charging infrastructure, and related energy infrastructure equipment.

• The candidate is expected to perform installation of cable trays, wireways, panel boards, and cable pulling for electrical and/or communication cables.

• The candidate is expected to effectively coordinate technical activities for assigned TG-DCFI projects among the Presales team, Implementation and Support team, subcontractors, Project Manager, Principal, vendors, and clients.

• The candidate is expected to implement engineering plans and schedules, monitor execution status, and report deviations, risks, or site constraints that may affect delivery.

• The candidate is expected to demonstrate technical competence, communicate recommendations clearly, and establish credibility with customers through accurate diagnosis, proper coordination, and reliable follow through.

• The candidate is expected to collaborate and work effectively with the sales resource team and the TG-DCFI team.

• The candidate is expected to attend and participate in meetings and other technical-related events.

• The candidate is expected to prepare, review, and submit As-Built documentation based on actual site

implementation, approved drawings, equipment details, and completed installation records.

• The candidate is expected to prepare incident reports and/or Root Cause Analysis (RCA) reports that document the issue encountered, timeline of events, findings, actions taken, root cause, corrective actions, and resolution status.

• The candidate is expected to perform other tasks assigned by the management team.

III. QUALIFICATIONS

A. Minimum Education

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Electronics Engineering, Industrial Technology, or any related technical or engineering field.

B. Minimum Experience/Training

• Relevant hands-on experience in facilities, electro-mechanical systems, HVAC/PACU/ACU, UPS, batteries, rack systems, cable trays, panel boards, environmental monitoring systems, or related data center facility implementation and support works.

• Experience or exposure to data center facilities equipment such as UPS, batteries, PACU/ACU, rack systems, cable trays, panel boards, environmental monitoring systems, or related electro-mechanical systems is an advantage.

• Experience or exposure to solar photovoltaic systems, inverters, battery energy storage systems, EV charging infrastructure, power distribution, or related energy infrastructure is an advantage.

• Knowledge of AutoCAD, basic engineering drawings, single-line diagrams, equipment layouts, wiring diagrams, and technical documentation.

• Ability to conduct basic site inspection, equipment verification, installation checking, testing and commissioning support, and coordination with subcontractors, internal teams, Principals, vendors, and clients.

• Certifications or training from data center facility equipment manufacturers, energy infrastructure providers, or related technical training providers shall be considered an advantage.

• Professional license is preferred but not required; however, relevant technical certification, manufacturer training, or equivalent field experience shall be considered an advantage.

C. Competency

• Excellent communication and interpersonal skills.

• Good coordination, technical documentation, reporting, and follow-through skills.

• Knowledgeable in Microsoft Office applications (Word, Excel, PowerPoint) and AutoCAD.

• Basic knowledge of local electrical/mechanical standards, energy infrastructure safety practices, and installation workmanship requirements.

IV. WORKING CONDITIONS

• The candidate must be willing to work in varying site conditions, including active construction sites, equipment rooms, data center environments, and other demanding work areas, and must be willing to travel to various parts of the Philippines depending on operational or project requirements.