Technology Partner Manager

About the Company
This organisation is on a significant transformation journey, reshaping its technology landscape to better support its customers. 

With a people‑first culture, coaching‑focused leadership, and a strong commitment to innovation and simplicity, the business is building a more sustainable, scalable, and digitally‑empowered future. The technology function plays a central role in guiding this shift, ensuring platforms, practices, and ways of working are ready for what's ahead.

Why this role matters
This is a brand-new position created to bring consistency and strategic intent to how the business manages its technology partners.

Sitting within the Technology Strategy & Transformation team, you'll operate at the intersection of technology, commercial management, governance, procurement and delivery - influencing how the organisation partners with vendors and ensuring relationships are well managed, performance is optimised, and commercial outcomes are achieved.

This isn't a traditional procurement role, nor a purely technical one; it's for someone who can comfortably operate across both worlds.

Why you'll love working here
You'll have genuine ownership to shape a capability from scratch, with enterprise-wide visibility and exposure to senior leaders and strategic initiatives. It's a rare blend of strategy, commercial, technology and relationship management, offering high autonomy and the chance to define how technology partnerships work for years to come.

What you'll do

• Develop and maintain strong relationships with strategic technology partners, acting as the key point of coordination with external suppliers
• Drive regular governance and performance conversations, ensuring vendors stay aligned to business objectives
• Support commercial planning and supplier decision-making, contributing to vendor evaluations, partner selection and RFP processes
• Establish and maintain supplier governance frameworks, monitoring and reporting on performance
• Support risk identification and mitigation, driving accountability across partner relationships
• Collaborate closely with Technology, Procurement, Finance and other stakeholders to influence decision-making and facilitate alignment between business needs and supplier capabilities

What you bring

• Significant experience managing strategic vendor or partner relationships, with exposure to technology environments and service providers
• Strong commercial awareness and business acumen, with experience influencing senior stakeholders
• Experience participating in supplier selection, commercial evaluations or RFP processes
• A background in technology partner management, vendor management, strategic account management, service delivery management, technology consulting, technical sales leadership, customer success leadership, or IT management with significant vendor responsibility
• A relationship-driven, commercially minded, strategic thinker who's comfortable operating with ambiguity and influential without relying on authority

What next?
All applications are confidential. Apply directly, or contact Louise Hickey, [email protected]