Technology Partner Manager

Technology Partner Manager

Location: Saudi Arabia

Function: Technology Partner Management & Partner Engineering

Reports to: Director, Technology Partner Management & Partner Engineering

About Napster:

Founded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com .

Role Overview

We are looking for a senior Technology Partner Manager to act as the technical-commercial counterpart to Partner Development Managers, Strategic Partnership Managers, and Channel and Partner Account management teams across the region.

This is a partner-facing, commercially oriented role with deep technical credibility . The Technology Partner Manager will help strategic technology partners move from early engagement through technical validation, onboarding, activation, and scale.

The role is not a quota-carrying sales position and is not a traditional Partner Engineering delivery role. It sits between both: supporting commercial partner strategy while bringing the technical depth required to progress partnerships with hyperscalers, GSIs, technology vendors, VARs, MSPs, and other ecosystem partners.

Key Responsibilities

• Partner with PDMs, Channel Managers, and Strategic Partnership Managers to progress priority technology partnerships across MENA with focus on Saudi.
• Build senior relationships with partner business, product, architecture, solution engineering, and technical teams.
• Support technical and commercial discovery to understand partner opportunities, workloads, infrastructure requirements, integrations, and solution fit.
• Help move partners from initial discussions into assessment, onboarding, activation, and joint go-to-market execution.
• Lead technical positioning, presentations, architecture discussions, solution workshops, and partner enablement.
• Work closely with Product and Engineering to translate partner requirements into clear technical and product-asks.
• Support joint solution development with hyperscalers, GSIs, and strategic technology partners.
• Create structured partner plans, milestones, qualification criteria, and clear next steps across technical and commercial workstreams.
• Identify and remove technical blockers that could prevent a partnership from progressing.
• Support partner-led opportunities and help strengthen partner-sourced and partner-influenced pipeline.

Key Performance Indicators

Success will be measured primarily through partner progression and commercial impact , including:

• Strategic partners progressing from engagement to onboarding and activation.
• Partner-sourced and partner-influenced pipeline.
• Number of active and productive technology partnerships.
• Conversion of early partner discussions into qualified opportunities and joint initiatives.
• Partner engagement and activation levels.
• Progression of technical assessments, integrations, and joint solutions.
• Effectiveness in supporting PDMs, Channel, and Strategic Partnership teams.
• Reduction of technical blockers impacting commercial opportunities.
• Quality and consistency of partner planning, governance, and execution.

Required Experience

• 15+ years of experience across technology partnerships, cloud, enterprise technology, solution architecture, alliances, or related roles.
• Strong experience working with hyperscalers, global system integrators, technology vendors, VARs, MSPs, and enterprise partner ecosystems.
• Strong understanding of cloud infrastructure, enterprise workloads, APIs, integrations, and modern technology platforms.
• Proven experience working in partner-facing roles that combine commercial understanding with technical depth.
• Experience supporting Partner Development, Channel, Alliances, or Strategic Partnership functions.
• Strong executive communication, technical presentation, and stakeholder management skills.
• Highly structured, process-driven, and comfortable managing multiple strategic partner engagements simultaneously.
• Strong understanding of the Saudi and wider MENA technology ecosystem.

Candidate Profile

The ideal candidate is a commercially minded technology leader who can operate credibly with both partner executives and technical teams.

They should be able to understand the business value of a partnership, identify what is needed technically to make it successful, and drive the partner toward activation and commercial impact.

This person is not measured on individual sales quota or engineering delivery. Their success comes from making strategic partners more effective, helping commercial teams progress opportunities, and turning partnerships into active, scalable business relationships.

Our Culture:

• Impact: Play a crucial role in our growth journey.
• Culture: Join a vibrant team valuing creativity and collaboration.
• Growth: Thrive in a fast-paced, dynamic environment.
• Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.

Ready to shape our future? Apply now and be part of something extraordinary!

We’re looking for more forward-thinking, collaborative people to be part of our innovation journey and mission to push the boundaries of technology. If you’re ready to help us achieve this vision, we’d love to hear from you! At Napster Corp, we're looking for people who are invigorated by our values and driven to change the world, not those who simply check off boxes.

Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.