Technology Partnership Manager

Who you are

• Established network within the Shopify ecosystem, ideally spanning platform/marketing technology partners
• Track record of building and monetizing partner relationships that drove measurable referral revenue
• Working technical understanding of the Shopify ecosystem — enough to evaluate a potential partner's product, integration depth, and audience overlap against our GTM strategy
• Ability to independently identify and prioritize partners with high capacity to refer business, not just high name recognition
• Comfort translating product and positioning knowledge into a partner point of view (why us, why now, why this partner)
• Proven ability to manage hundreds of concurrent partner relationships without letting any go cold
• Highly organized, with a system (CRM, tracking, cadence) for staying on top of a large and varied partner portfolio
• Experience running partner enablement — training, education, and ongoing engagement that turns awareness into active referrals
• Excellent written, verbal, and in-person communication skills
• Genuinely enjoys people — warm, charming, and easy to work with; builds trust quickly and makes partners want to engage
• Confident presenting to and educating both individual reps and partner teams

What the job involves

• Reports to — Director of Agency Partnerships
• We're looking for a Technology Partner Manager to own our relationships with technology partners, including Shopify
• Your job is to identify which technology partners are worth focusing on and which aren't, then drive mutual commercial value between Alia and the partners worth investing in
• Revenue generated from technology-partner referrals will be a key KPI for this role
• You will be the first of your kind in this role – agency partnerships has been the predominant focus of partnerships at Alia historically
• That being said, there has been a lot of organic interest from technology partners in the ecosystem to work with Alia and for the first time ever you will represent Alia’s technology partner program for those partners and be their POC and play a hand in sculpting it’s structure
• Manage all incoming technology-partnership requests and confidently identify which are a good fit and which aren't
• Proactively find ways to add mutual value in strong-fit partnerships
• Help craft the structure of our technology partner program
• Own education and enablement for our technology partners
• Grow revenue generated and GTM value through technology partnerships
• Initiate co-marketing efforts for warranted partners, such as joint case studies, white papers, webinars, blog posts, social promotion and more
• Travel and participation in events and conferences where you’ll represent Alia and our technology partnership program to the ecosystem
• Build a proactive activation strategy for a partner channel that has, until now, run on inbound and organic referrals alone
• Keep partners fully informed on new feature releases and other updates relevant to their ability to refer business
• Effectively work cross-functionally within the team to coordinate with appropriate departments across sales, product and support where needed to provide adequate support for agency partners
• Maintain a revenue mindset around enabling and activating partners

Benefits

• Parental leave: Having a child is one of the biggest moments of your life and whether you’re a mum or dad, we understand the importance the time off work gives you to bond with your family. That’s why we offer an enhanced paternity, maternity and adoption leave policy for new parents.
• Medical cover: We offer medical insurance in all our global locations for our employees to feel reassured and offer options to look after their health and feel supported.
• Paid sick leave: When you’re unwell, you don’t want the added worry of whether you’re going to be paid for time off. That’s why we offer a company paid sick leave policy to support you when you need it.
• Dotdigital day: On top of your annual leave allowance and the holiday closedown period, we give you an extra day’s paid leave per year to use as you wish. It could be a day off on your birthday or a family birthday, a day to move house, or an opportunity to take advantage of the sunny weather!
• Share reward: Those who qualify may be granted a number of share options at no cost to themselves with the option to exercise these shares in the future.
• Wellbeing reward: Everyone has different ways of keeping themselves happy and healthy – the wellbeing reward is a flexible benefit that you can use towards an activity, hobby or membership.
• MyPossibleSelf: We recognise the importance of having on hand mental health and wellbeing support when you need it most. That is why we have a MyPossibleSelf wellbeing app membership for all Dotdigital employees.
• Wellbeing Days: As part of our continued support of employee wellbeing we want to provide you with time to support family, dependents, yourselves, and worthy causes.
• Loyalty reward: We’re proud to have employees who’ve been with the company since day dot and we believe loyalty is definitely something worth celebrating. So, for your first 5 years of service, and every additional 5 years’ service beyond that, have dinner and drinks on us.
• Specific policies to support our employees: There may be times where your personal circumstances can be challenging and mean you require some additional support from us. That is why we have internal policies on Bereavement, Babyloss, Menopause and Fertility Support to ensure you feel supported during this time.