Technology Project Manager

We are looking for a new team member to join us as a Technology Project Manager .

The Technology Project Manager is responsible for managing and coordinating the technology projects, programmes, system enhancements and major change initiatives across the Systems & Technology function.

The role provides project oversight, governance, planning, prioritisation, resource coordination, risk and dependency management, vendor coordination, stakeholder communication and management reporting across Infrastructure, IT Operations, Architecture and Business Applications.

The position ensures that technology initiatives are delivered in a controlled, transparent and business-focused manner, being the key bridge between IT department and the Sourcing teams.

RESPONSIBILITIES

Project Management

• Delivery lead for all IT and Business Systems projects, programmes and major initiatives.
• Develop and maintain an integrated technology roadmap covering infrastructure, applications, integrations, security and business systems.
• Ensure each initiative has a clear objectives, scope, ownership, milestones, dependencies, resource requirements and expected outcomes.
• Monitor project status, delivery confidence, priorities and constraints, and provide a complete view to the Head of Systems & Technology.
• Identify competing priorities, duplicate activity and opportunities to combine or sequence related initiatives.
• Lead the end-to-end delivery of CBX system projects, enhancements, upgrades, and integrations, ensuring alignment with business objectives and operational requirements.
• Act as the primary liaison between business stakeholders, IT teams, vendors, and third-party providers to ensure successful implementation and adoption of CBX capabilities.
• Develop and manage project plans, timelines, budgets, risks, dependencies, and resource allocation for all CBX-related initiatives.

Demand Assessment and Prioritization

• Coordinate the intake and initial assessment of new technology requests.
• Work with business stakeholders and functional leads to clarify business value, urgency, scope, benefits, cost, risk and resource requirements.
• Own the project prioritization and sequencing to optimize both IT and Business resource availability.
• Maintain visibility of approved, pending, paused and deferred initiatives.

Project Delivery Management

• Directly manage selected strategic and cross-functional technology projects.
• Establish project objectives, scope, deliverables, plans, milestones, budgets, governance and success measures.
• Coordinate project delivery across internal teams, Pepco functions, business stakeholders and external vendors.
• Monitor delivery against agreed scope, timeline, cost and quality, and coordinate corrective actions where required.
• Ensure appropriate testing, business acceptance, training, documentation, operational readiness and handover are completed before closure.

Project Governance and Controls

• Establish proportionate governance based on project complexity, cost, risk and business impact.
• Facilitate project steering committees, delivery meetings and decision forums.
• Maintain appropriate project documentation, including project charters, plans, RAID logs, RACI matrices, decision logs and status reports.
• Coordinate stage-gate and readiness reviews where required.
• Ensure material scope, cost or timeline changes follow an agreed change-control process.
• Align PGS technology projects with applicable Pepco project and portfolio governance requirements.

Resource and Capacity Coordination

• Work with functional leads to identify project skills, capacity and resource requirements.
• Maintain visibility of project commitments across teams and key specialists.
• Identify resource conflicts and recommend practical prioritization or sequencing options.
• Coordinate resource allocation without removing people-management accountability from the relevant functional lead.
• Highlight capacity or capability gaps that may affect delivery commitments.

Financial and Commercial Oversight

• Coordinate project budgets, forecasts, expenditure tracking and financial reporting.
• Support business-case preparation and project approval submissions.
• Identify cost variances, emerging financial commitments and commercial risks.
• Track relevant contracts, purchase orders, invoices, licenses and vendor commitments.
• Escalate material cost changes for approval. The role does not hold final budget-approval authority.

Vendor Delivery Management

• Coordinate delivery activities of system integrators, technology suppliers and implementation partners.
• Ensure vendor scope, milestones, deliverables, responsibilities and acceptance criteria are documented.
• Monitor vendor performance against agreed project and contractual commitments.
• Facilitate vendor review meetings and follow up agreed actions.
• Coordinate resolution and escalation of vendor-related delays, quality concerns and commercial issues.

Stakeholder Management and Reporting

• Act as the central coordination point for technology reporting.
• Maintain effective relationships with business functions, Pepco IT teams, Finance, Procurement, Compliance and external partners.
• Produce concise dashboards, project status reports, decision papers and executive updates.
• Clearly communicate progress, milestones, risks, decisions, costs, dependencies and required actions.
• Represent the Pepco Sourcing technology in relevant governance forums when delegated.

Leadership Support and Continuous Improvement

• Support the Head of Systems & Technology in coordinating cross-team project activities.
• Chair project meetings when delegated.
• Promote consistent project-management practices, documentation and reporting across the department.
• Coach project leads and team members in practical delivery methods.
• Drive continuous improvement of the Systems & Technology project operating model.

REQUIREMENTS

• Degree in Information Technology, Information Systems, Business, Project Management or a related discipline.
• Relevant experience managing technology, systems or business-transformation projects.
• Demonstrated experience managing concurrent projects or programmes.
• Experience working with cross-functional and geographically distributed teams.
• Experience managing technology vendors and implementation partners.
• Experience with project tools, governance documentation and management reporting.
• A recognised project-management certification such as PMP, PRINCE2, AgilePM or equivalent is preferred.
• Experience within retail, sourcing, supply chain or a multi-country organization is advantageous.
• Project Management: Strong capability in project planning, oversight, governance, RAID management, dependency management, change control and executive reporting.
• Technology and Business Understanding: Broad understanding of enterprise applications, infrastructure, cloud, integrations, security, service operations, testing, release and operational handover.
• Commercial and Financial: Experience with project budgets, forecasts, vendors, contracts, business cases and delivery commitments.
• Stakeholder and Matrix Leadership: Strong communication, facilitation and influencing skills, with the ability to coordinate cross-functional teams without direct authority.
• Organization and Judgement: Structured, detail-oriented and able to manage competing priorities, challenge constructively and escalate clearly.