Technology Safety Assessor

Technology Safety Assessor – Protective Group

Melbourne Metro | Full-time | On the road

Protective Group carries out technology and property safety assessments for people referred through family-violence and support services, as well as private clients.

This is a field role. You will be out most days doing the assessments — houses, vehicles and devices — then completing the job in our system.

What you will do

• Attend scheduled assessments across Melbourne metro, elsewhere in Victoria, and interstate as required
• Conduct house, vehicle and device sweeps using company equipment
• Complete property and technology safety assessments in line with our procedures
• Deliver, install and demonstrate personal safety devices to clients
• Record photographs and notes to the required standard and submit completed jobs the same day
• Work in a trauma-informed way with clients and referring agencies — calm, discreet, and respectful of people’s safety, dignity and choices
• Support clients to understand the assessment and any recommended next steps without pressure
• Maintain the company vehicle and equipment, and follow on-site safety requirements at all times

Who this suits

• Organised, reliable and able to complete each job to a consistent standard, including accurate records
• Comfortable attending private residences and working with clients in sensitive circumstances
• Able to work independently in the field, with support available from the office
• Confident using specialist equipment and completing digital job sheets on a phone or tablet
• A clear, professional communicator who can explain the process in plain language

What we need

• Training on our equipment and process is provided
• Hold, or be prepared to obtain, a Victorian Private Security Individual Operator Licence with the relevant activities (including Security Adviser and, where required, Security Equipment Installer)
• Be prepared to obtain any equivalent interstate licences required for work outside Victoria
• Current Working with Children Check (or willingness to obtain one)
• Ability to obtain a police check
• Full driver’s licence and a satisfactory driving record
• Full working rights in Australia

What we offer

• Full-time field role based in Melbourne
• Company vehicle supplied
• Structured internal training on our equipment, systems and assessment process
• Access to relevant external training and professional development
• Meaningful work supporting clients referred through family-violence and support services
• Salary commensurate with experience
• Support to obtain and maintain required licences, including internal and external training

To apply, send a short cover note and your CV to [email protected] with the subject line Technology Safety Assessor.