At BBT, we prioritize our employees, providing a supportive and inclusive work environment where your ideas and contributions are valued. With cutting-edge technology and a commitment to innovation, we empower you to grow and excel.

As a member of the BBT team, you’ll benefit from competitive compensation, comprehensive benefits packages, and ongoing professional development opportunities. We foster a culture of collaboration and teamwork, encouraging you to reach your full potential. Your journey to success starts here with BBT.

All applicants must possess a valid driver’s license, have a good driving record and be insurable under the company’s insurance policy. Applicants may be required to work overtime or on weekends and holidays as needed and may be required to attend out-of-town training and/or meetings requiring travel by car, bus, plane or other means of transportation and overnight stays. BBT participates in E-Verify and promotes a drug-free workplace. We are an Equal Employment Opportunity employer and encourage veterans to apply.

Terlingua, Texas

August 2026

Position Overview/Description

BBT is seeking a dependable, safety-minded Technology Service Associate to serve customers in Terlingua and the surrounding area.

You’ll install, troubleshoot, repair, and maintain broadband internet, telephone, and voice communication services for residential and commercial customers.

Essential Job Functions

• Install, activate, test, and repair broadband internet and voice services.
• Install and configure modems, routers, Wi-Fi equipment, telephone equipment, adapters, antennas, cabling, and related devices.
• Install and troubleshoot traditional telephone and Voice over Internet Protocol (VoIP) services.
• Run, terminate, label, and test indoor and outdoor data and telephone wiring.
• Diagnose service interruptions, weak signals, poor call quality, wiring issues, damaged cables, and equipment failures.
• Verify internet speeds, Wi-Fi coverage, dial tone, call quality, and proper operation of customer equipment.
• Program and configure voice equipment, voicemail, calling features, and related services.
• Perform routine maintenance and testing of broadband and voice systems.
• Replace defective equipment and complete necessary repairs.
• Explain services, equipment operation, and basic troubleshooting steps to customers.
• Complete service tickets, installation records, equipment documentation, and inventory reports.
• Maintain tools, test equipment, company property, and assigned inventory.
• Follow all company safety procedures and provide professional customer service.
• Travel to customer locations throughout Terlingua and nearby communities.
• Work occasional evenings, weekends, or on-call hours as needed.

Qualifications

• Previous experience in broadband, telecommunications, cable, networking, telephone systems, electrical work, or a related trade is preferred.
• Basic understanding of internet, Wi-Fi, routers, cabling, telephone wiring, and voice equipment.
• Experience with VoIP systems or traditional telephone service is helpful.
• Ability to diagnose technical problems and complete repairs independently.
• Comfortable using hand tools, power tools, meters, cable testers, and other technical equipment.
• Comfortable working outdoors, climbing ladders, entering crawl spaces, and working at heights.
• Ability to lift and carry up to 50 pounds.
• Valid driver’s license and a safe driving record.
• Strong communication and customer-service skills.
• Dependable, punctual, organized, and able to work with limited supervision.

Training

• Training is available for a motivated candidate with a strong work ethic.

Compensation & Opportunities

• Starting pay of $24.00 per hour.
• Opportunities for technical training and advancement.

Benefits, work schedule, on-call requirements, and company vehicle information will be discussed during the interview.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Please email application and current resume to:

Attn: HR
[email protected]

We Offer Amazing Perks

Our employees enjoy competitive wages, comprehensive healthcare benefits, a generous 401(k) program, paid vacation, and more. Our team members also have access to cutting-edge technology, continuous learning and development opportunities, and a supportive and collaborative work culture.

Competitive Compensation

At BBT, we understand the importance of attracting and retaining top talent. That’s why we offer competitive wages to our employees. Your talent and dedication is valued, and we are committed to providing you with a rewarding career that offers financial stability, personal satisfaction, and growth opportunities to further your career.

Health Care

At BBT, we value the well-being of our employees, which is why we offer comprehensive healthcare benefits. Our healthcare package includes medical, dental, and vision coverage to ensure that you and your family have access to the care you need. Join BBT and enjoy the peace of mind that comes with our exceptional healthcare benefits.

$1000 Signing Bonus

At BBT, we value the contributions of our new team members. That’s why we offer a $1000 signing bonus to show our appreciation for joining our team. This bonus is designed to provide a boost as you embark on your journey with us. Terms and conditions do apply, including the successful completion of a 6-month probation period.

401k Benefits

Our 401(k) program is designed to provide you with flexibility and control over your retirement savings. You’ll have the opportunity to contribute a portion of your salary on a pre-tax basis, allowing your savings to grow tax-deferred over time. Additionally, BBT may match a portion of your contributions, providing an extra boost to your retirement savings.

Paid Vacation Time

At BBT, we believe in the importance of work-life balance, which is why we provide generous paid vacation benefits to our employees. We understand the value of taking time off to relax, recharge, and spend quality time with loved ones. Join our team and unlock the benefits of work-life harmony with BBT’s exceptional paid vacation program.

Free Services

We believe in taking care of our employees by providing them with services that enhance their daily lives. As an employee of BBT, you’ll enjoy the privilege of having access to high-speed fiber internet at no cost. We go the extra mile to ensure our employees have the services they need, empowering them to thrive both personally and professionally.

Join the Team

This company participates in E-Verify.
Please email application and current resume to:

Attn: HR
[email protected]

Big Bend Telephone Company
808 N. 5th St.
Alpine, TX 79830
No phone calls, please.