Technology Solutions Expert (SMART Construction)

Join Komatsu and Be Part of Something Big!

Company Overview:

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers West operates thirteen Company-Owned branch locations in CA, NV, AZ, UT and WY. To learn more about Komatsu Company-Owned Dealers, visit our website!

Why Join the Komatsu Company-Owned Dealer West Team :

• Industry competitive wages
• Day 1 Medical, Dental, Vision, Life & Disability Benefits
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

The Technology Solutions Expert will provide technical solutions and application expertise to customers for all Intelligent Machine Control and Smart Construction products. Partnering with Territory Sales Managers, the Technology Solutions Expert will assist in building long-term customer relationships to develop IMC and Smart Construction business and maximize sales. This individual will be expected to specialize in all IMC and Smart Construction Solutions while providing a prominent level of internal and external customer satisfaction.

Key Job Responsibilities

• Assist the sales team in the promotion of all Komatsu Intelligent Machine Control products, Smart Construction Solutions, and aftermarket machine control products.
• Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products, and market trends.
• Assist the sales team with customer product demonstrations, technical presentations, and training.
• Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, to share information on customer and competitive activity within their regions.
• Sell and perform services including but not limited to jobsite GPS localizations and troubleshooting, data conversions, topographic drone surveys, and machine calibrations.
• Provide internal training on new IMC and Smart Construction offerings, competitive comparisons, and after-market offerings.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company.
• Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
• Travel within the area of responsibility of at least but not limited to 50% of the time.
• Other duties as assigned.

Qualifications/Requirements

• 5+ years construction, mining, and/or industrial maintenance
• BS or 5+ years contract administration or equipment maintenance experience
• Strong Microsoft Office Suite skills, i.e. Word, Excel, Outlook, etc.
• Previous experience with smart Construction, survey, and/or machine control.
• Problem resolution and solutions driven
• Prior experience in OEM dealership environment
• Possess basic mechanical skills for equipment setups and minor repairs.
• Ability to perform data analytics to drive business results

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $65,000 - 75,000 depending on experience. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1